Rebecca
with Partner
6,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
we drove in from Montreal and arrived almost closer to midnight. The room that I thought I booked was big and had a bath, and however, it was up of flights upstairs, and we just were too tired and could not carry our baggage of the stairs therefore we ask for a ground for a room. The gentleman at the front desk was very kind welcoming and changed our room to our ground floor, however the room was extremely small dark. We couldn’t open the curtains because people would see into the room and the refrigerator made loud noises all night. There was rust on the shower door and the shower was extremely small. I could barely fit in it. When we asked to change rooms the next day, we were told no. The location is amazing great street with lots of nice cafés and close to downtown but they do need to fix up the place, especially that room.
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