Friendly staff made you feel welcome

Great location for cycling.

Overall the hotel and location were excellent, all the staff were welcoming, helpful and friendly. We loved our room with our balcony overlooking the lake and river, we sat watching the birds every morning and evening. There were a few minor things that could be simply changed that would improve the stay, coffee in the room would be great, even if it were just sachets. We had to ask for sugar and toilet rolls to be topped up. At breakfast many of the breakfast items weren’t topped up regularly enough so you found yourself asking for this. Finally there just wasn’t enough cupboard space for clothes when staying for more than a week and no space for the ladies to hang long dresses.

Great quiet hotel. Half hour walk to the main strip. Close to train station 5 minutes walk. Great fish restaurants nearby. Gym needs heavier weights. Brilliant experience

Need transport to get around but central for travelling around the Algarve. Clean and tidy hotel with friendly helpful staff. Good internet. Gluten free and other allergies could be listed on food labels so as not to have to ask kitchen staff every day.

Out stay was excellent, staff really friendly especially the bar and restaurant. My only complaint was the Housekeeping was not to a very high standard, towels forgotten one day, no visit at all one day, glass and floors not very clean. This didn't spoil are stay though really enjoyed our time there.

Very nice hotel and the staff were all very nice and helpful.

The property was clean, staff was friendly, the location brilliant and the food was exceptional

Lovely place away from busy centre of Portimao. Great pool and restaurant.

The property was very clean and comfortable.

Check in process for ok. The room I was given was perfect. Unfortunately at 9:15pm the neighbours were being super loud. Couldn’t get through to reception so went down to reception with my luggage.

The staff were friendly. The hotel was fine. I could stay there again. However, there is room for improvement. I reserved a room with a river view. My room had a farm view with cows and horses. I complained, the front desk told me my room was not supposed to have the river view. I have never been in a hotel where we are required to wear a swim-cap to get into a Jacuzzi. We do not swim in a jacuzzi, our head does not get into the water in the jacuzzi and yet, we are required to pay for a swim cap to get inside the jacuzzi. The breakfast buffet was good. However, there is something that I found funny. There is a person dressed up as a chef on an egg station. This person nicely dressed as a chef does not make omelets or scrambled eggs, or anything else. The person is there to make fried eggs. I find it funny that the hotel dress someone up as a chef to fry eggs and cannot make omelets for the clients. Anyway, some improvements are need for them to get a 5 star review.

A quiet country with friendly people

I appreciated the fact that the inspired pool, jacuzzi, sauna and turkish shower were included in the stay. Very nice perk.

Economical and friendly

We stayed for 7 nights. It was the perfect location for us, as we used it as a base while visiting several Algarve locations. It was very quiet and private. The staff and facilities were excellent, especially the breakfast buffet, which is totally worth including when you book. We booked a Studio that had a kitchenette. We wouldn't get that room again, as we didn't really use the kitchenette and never was able to figure out the microwave/oven combo. We were provided a tea kettle upon request. Overall we loved staying at the Riverside Agua and would definite stay there again, only we'd probably stay in a different room.

Hotel was clean. Room was spacious. Really calm and relaxed atmosphere. No noise from other guests. Staff was professional and helpful.

Super friendly staff & lovely facilities.

Overall good stay. The beds are extremely uncomfortable. The bathrooms gets smelly as theres no ventilation. It can be quite pricey. And there was a stressful issue at check out as they made a mistake with our booking. The spa was very affordable but the jacuzzi was not working.

Overall a good stay in a picturesque location, nice room, nice spa and nice breakfast, if I could suggest any improvements I’d say an upgrade to the gym and ev charging.