Overall Ratings & Reviews Grand Mercure Apartments Magnetic Island

Nice view Plenty of pools Lovely staff Slow internet

Great place

Many issues with room..incl fans not working, sliding doors not sliding, just one aircon remote, scuff marks/ damage to walls.

Good location, stunning view but the property cleanliness was below average and the aircon wasn’t working.

well equipped apartments and amenities throughout the complex. plenty of space in shared areas i.e. BBQ and pool areas. amazing views from all pool decks!

The property was clean, modern and spacious. Behind gated entrance which made it safe. The receptionist Polly has a welcoming smile, and was super helpful in checking in with a map and places to see. On our check out day we had a storm and our journey back wasn’t until later, Polly was super helpful and accommodating making sure we had our room for longer to keep us out the storm. We really appreciated this. Thank you

The apartment was so beautiful and had incredible views! This might have been my favorite accommodation I’ve ever stayed at. The staff member Poliane was also incredibly helpful and kind. She gave us some great tips on what to do on the island to make our experience even more enjoyable. I would definitely recommend this place!

We had an amazing time at a beautiful location. Our initial room had some problems - microwave didnt work, air con was noisy, no coffee machine as promised - so without fuss we were upgraded to a larger apartment for the remaining days

We paid a little extra for an ocean view and it was well worth it for the beautiful view/apartment, great location for the ferry, bus and supermarket/bottleshop. Lovely complex and staff too.

Stunning location overlooking the Coral Sea !

Beautiful outlook from our balcony. Richelle was very helpful & shared lots of useful info.

The room needs some maintenance but we still had a wonderful time & didn’t want to leave.

The manager of the hotel is amazing and catered for all our holiday needs. Unfortunately the unit is privately owned and is in desperate need of new beds and a freshen up. The resort is just beautiful and location the best we have been.

Every thing was perfect

Good size room. Friendly & helpful staff. Limited cooking & dining utensils. Wi-Fi difficult to navigate. Was not Ocean view as advertised. Was double charged on the CC commission,

Blinds filthy,toilet container old rusty,no toaster

Our room was great and the staff were friendly and provided excellent communication. The property was within a 2 minute walk from the ferry terminal. Our room had a good size balcony for pm drinks and we could watch the ferries come and go. The property has 4 pools, but for us the best was in block 1 the same as our room. This pool had more sunshine than the others which could be shaded much of the day or windy. The roof top in block 1 was mostly sunny.

It was a family anniversary, The manager was helpful & very thoughtful. Which made for lasting, happy memories for the young couple. Thank you for your 5 star service ⭐️⭐️⭐️⭐️⭐️

Spacious room with comfy beds and all amenities you could need. Gym very disappointing - no weights. Only a treadmill, rowing machine and bike - all equipment pretty tired.

What a fantastic place to stay. Staff ate wonderful also.