Holiday Inn Express & Suites YOUNGSTOWN WEST - AUSTINTOWN by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites YOUNGSTOWN WEST - AUSTINTOWN by IHG, an IHG Hotel
8,6
Very Good
From 951 reviews
Cleanliness

9,0

Room Comfort

9,0

Location

9,2

Service and Facilites

9,0

Traveler Reviews Holiday Inn Express & Suites YOUNGSTOWN WEST - AUSTINTOWN by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Mark
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First, all of the staff members we encountered were very professional, helpful, and nice. Now, the facility needs to be updated desperately. The rugs are stained everywhere. The walls in the rooms have marks and are dirty. The bathroom tub was dirty and the walls were dirty as well. I purchased Lysol wipes and cleaned the tub myself. Stairway rugs were so dirty and stained.
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Charles
icon-Business
Business
2,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This is the first HIExpress that was nasty. Filthy hotel. Carpet is most likely original carpets, beds and chairs in the room. I have a picture of the carpet.
Sherri
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ok for price point. The worst coffee I have ever tasted in the buffet area! Overflowing outside trash can.
Tammy L
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was very helpful and friendly. Breakfast room was very large and great selection.
Michael
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The receptionist was great
Jessica
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was dirty
Randy
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This was a great place to stay. Our last hotel was nothing to even comment about. This one made up for that. Our check in person was fantastic and very friendly.
Jeff
icon-Leisure with Children
Leisure with Children
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Room did not seem to be cleaned very well. The walls had significant dirt/stain build up on them. Not sure if the property is just older or if house keeping was having a bad stretch. Checked bed thoroughly as we always do for any unwanted friends. Glad to say didn't find anything suspicious however one of the beds had some crumbs in it still. There are plenty of other options in the area to stay. I advise doing so.
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Nicole
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good location. Surrounded by gas stations and lots of food options. Very easy check in. Free parking
Qiaofeng
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s okay for the price. The hallway, elevator, and staircase were all dirty. We had a suite with an extra sofa bed, which was very thin and uncomfortable.
Mark
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The breakfast was very good. The sink in our room didn't drain properly and the shower body-wash dispenser was empty.
Jesse
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The check in was quick and easy, room very clean
Tangela
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I appreciated the welcomed arms and the great hospitality
William
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Pleasant stay
Douglas
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

thanks
Samuel
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We were on the top floor (5th or 6th) and while our room was clean and nice, the hallway had a very strong smell of weed. Other than that, was good.
Roza
icon-Leisure
Leisure
10,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything was great. Front desk very welcoming. Clean and comfortable rooms. Breakfast was served early with good selections. Happy we booked this hotel.
Toni
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great for our overnight stay. Good breakfast. Friendly and helpful staff.
Tisha
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room was not that great at all couch had dirty Stainnz on them and the rooms where small microwave door u had to slam the door tv was small as heck
Joseph
icon-Business with Partner
Business with Partner
6,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Water
Number of reviews per page
20
40