Darren
with Children
2,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel was a total construction site, outside and inside. There were power tool in hallways, dust and noise from construction work everywhere, the lift was inaccessible due to it being used for construction all the time, half the stairway ballustrades were missing leaving large unsafe gaps with nothing but a loose piece of rope to stop you falling 3 stories to your death...
Nowhere during booking, or prior to arrival did it even suggest their might be construction work going on
Check-in was a nightmare (no one there and no instructions), we got locked out twice, because the night manager was nowhere to be seen, and the woman on checkout was by far the rudest I have ever experienced!
ABSOLUTELY DISGUSTING
I will be seeing a refund for this TERRIBLE experience!
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