Overall Ratings & Reviews Jaal Riad Resort

My stay at Jaal Riad was amazing. The staff were very accommodating and friendly. The hotel itself was clean and had a nice atmosphere. We had a hammam, which was such a great experience. I would definitely recommend this hotel for anyone looking for somewhere to stay in Marrakesh.

The resort has makings of a Four Seasons but still need to improve their level of service and consistent room cleanliness - one of our two rooms had a roach, one other room they left one glass and a kettle and nothing else! And no one answers the front desk phone! To get a porter, we had to walk all the way to the front desk to ask them .. and we found the staff on the room behind the front desk chatting with each other! The bellboy and the porter and the spa staff were excellent! The resort though was lovely with massive pool, spa and gym and a Riad courtyard.

This resort was absolutely incredible! From the check-in service to the rooms and lobby decor and comfort. The breakfast variety was terrific as well. Besides that, their artistic lounge and variety of bars/restaurants was also fantastic. Outside of the resort, there is a mall at walking distance and the medina isn't too far away either with taxis easily available too. The only thing I'd like to highlight as negative is that the outdoor pool is not heated and we went in December so it was impossible to use the facility. As for the indoor pool, it was heated but charged at £20~ which was again not ideal.

Nice room on top floor overlooking the pool. Had a nice balcony and rooms are spacious.

Clean Lovely property in Riad style. Rooms are cosy with large double bed and a reading nook. This reading nook was my most favourite part of the room. The hammam was very nice and services offered in spa was decent variety. The Hammam service itself was really good and relaxing. There was plenty of vegetarian options to choose from at breakfast as well as buffet dinner. Concierge was helpful finding us a great guide to tour the city. Language was a barrier for us as we don’t speak French but that didn’t deter staff to provide great service, using technology to translate each other’s words. I would love to come back to stay in this resort.

Beautifull Hotel

Wonderful experience , Very friendly staff

Enjoyed the break and will definitely be coming back.

Absolutely thrilled with my recent stay at Jaal Riad Resort Marrakech! This wasn't my first visit, and it certainly won't be my last. The ambiance, the hospitality, and the sheer beauty of the place keep me coming back. A special thanks to the amazing team at the reception for their exceptional service. Also, a shoutout to the bar O2 & Stay for their wonderful atmosphere and the fresh cocktails they serve. I'm in love with this amazing resort—every experience here is unforgettable. Highly recommend it to anyone looking for a perfect getaway!

Where do I start, overall look of hotel is beautiful, all areas are spotless, the pool is nice and very big, the Italian restaurant we try was disappointing ( only 1 menu available, yes 1 menu to share between the tables !!!, food average, tiramisu terrible, no cocktails available despite been on the menu...) The buffet restaurant for breakfast very nice and ample choices, used it also in the evening 300dam if not all inclusive, choice was various and food was ok. Hotel about 7mn from jeema el fna 50dam by taxi

I recently had an incredible stay at Jaal Riad Resort Marrakech, and I can't recommend it highly enough. The culinary experience at their restaurant and buffet was exceptional, offering a wide variety of delicious options to suit every palate. The breakfast spread was equally impressive, providing a perfect start to each day. The resort itself is a serene oasis, with a quiet ambiance that allows for total relaxation by the beautiful pool. Evenings were particularly enjoyable at the O2 Bar and Stay Bar, where the atmosphere was perfect for unwinding. Overall, Jaal Riad Resort Marrakech exceeded all expectations and made for an unforgettable stay

Une escapade inoubliable au Jaal Riad Resort ! Notre séjour dans ce havre de paix a été tout simplement magique. Dès notre arrivée, nous avons été accueillis chaleureusement par le personnel attentionné et souriant. L'architecture traditionnelle marocaine et le décor somptueux nous ont transportés dans un autre monde. Les chambres étaient luxueuses, confortables et décorées avec goût, offrant une vue imprenable sur la vue panoramique et la grande piscine. Nous avons également eu la chance de profiter des délices culinaires proposés par le restaurant de l'hôtel Le CAT mettant en valeur leurs goût de service et les saveurs exquises de la cuisine locale. Les moments de détente au bord de la piscine ou dans le spa ont ajouté une touche de bien-être à notre séjour. Nous recommandons vivement le Jaal Riad Resort à tous ceux qui recherchent une expérience authentique et raffinée à Marrakech. Nous avons hâte d'y retourner !

Beautiful facility. Friendly, knowledgeable, helpful staff.

If you want a quieter place to stay, this is a great place for you. The place looks very nice. There is a pool and a gym that you can use. It is a bit far from the Medina. You need to get a taxi to get there. The problem isn’t so much as getting there but more of the swindling and price gouging that happens when you try to find your way back. Most drivers don’t know the place so I have to refer them to the mall behind it. That mall is still some walk away from the hotel entrance. The place itself is so nice aesthetically. However, I tried calling for room service four times and nobody was answering. The free breakfast was okay— could be better. In my room, they didn’t refill the soap and when I asked them to change it, they never did. There is only one elevator (it’s a three story building) and only one receptionist. Overall, perfectly adequate place if you just want a place to sleep and leave your stuff for the day.

Mon séjour au Jaal Riad Resort à Marrakech a été tout simplement extraordinaire ! L'atmosphère paisible et luxueuse du riad, combinée à l'hospitalité chaleureuse du personnel, a rendu mon expérience inoubliable. Les jardins magnifiquement entretenus, les délices culinaires marocains et les installations de spa de classe mondiale ont ajouté une touche de magie à chaque instant. Un véritable paradis où chaque détail était pensé pour offrir une escapade de rêve. Je recommande vivement cet endroit à quiconque cherche à se ressourcer dans un cadre somptueux à Marrakech.

The staff were friendly and helpful. In addition, I inadvertently left cash in the safe and the staff found it and held it for me to pick up. So gracious. Can’t say enough about this place.

I recently stayed at Jaal Riad Resort and had an absolutely fantastic experience. The resort's ambiance is enchanting, with beautifully landscaped gardens and stunning architecture that perfectly captures the essence of the region. The rooms are spacious, elegantly decorated, and meticulously maintained. The staff were incredibly welcoming and attentive, ensuring that every aspect of my stay was enjoyable. The amenities, including the pool and spa, were top-notch and provided the perfect relaxation after a day of exploring the nearby attractions. The dining options offered a delightful array of local and international cuisine, all prepared to perfection. Overall, Jaal Riad Resort exceeded my expectations in every way, and I can't wait to return for another unforgettable stay

-

My stay at Jaal resort was excellent, largely thanks to Ale Eddine’s exceptional service, his professionalism and assistance made a big difference, the hotel was clean and comfortable and conveniently located.

Every staff member was attentive, lively and pleasant. We had a great time at Jaal Riad Resort and are already planning to come back to stay. Excellent location from markets, mall and airport ! The Bowe spa was perfect too, the ladies who did our hamam were so professional and brilliant.