I stayed in two rooms for five days with my family. The location is close to the BTS so it's easy to get around, the staff are friendly, and the service is uncompromising, befitting the star rating of the hotel. However, the hot water in the bathroom is difficult to regulate...it's either too hot or too cold, which happened in both rooms I stayed in. The spring bed was too hard, which made sleeping uncomfortable. The breakfast menu was okay, but the menu didn't change much over the five days. Overall, it's a nice hotel worth the money.