The hotel is old and outdated. For example there was one electrical outlet in the room. It was difficult to charge phones and watches.

Nice location and very friendly staff.

We had a wonderful experience at this hotel. The staff was courteous, polite, and professional. The room was clean and cozy, making our stay enjoyable. I highly recommend this place.

Excellent

Excellent property. The ballroom and reception area were very antiquated and well maintained. Definitely get the deluxe double room with balcony for the best views on both sides of the hotel.

The hotel has a commanding position in Wengen. The view of the mountains and valley are fantastic, and the common areas attract the guests to them. The hotel was clearly high-end decades ago, but has faded a bit. Some will find this charming, while others may not. The breakfast was excellent and should accommodate all tastes. The staff were outstanding, very personable and helpful.

Friendly and personalized arrival

Amazing staff

The hotel sits high in the village with breathtaking views and feels like something from the past. The building is old but well maintained to be a lovely experience. We had an older style room but our friends had a modern decor room which makes me think they are updating rooms. The staff were wonderful and could not be more helpful. We were very happy with this hotel.

The staff here was super helpful and friendly. The location of the hotel is great- surrounded by mountains even if we didn’t technically have a mountain facing room. The building itself is beautiful. Walking around the first floor, you see lots of lovely common spaces. It feels very grand and fancy. I would definitely stay here again if I’m in Wengen again.

Great place to stay. Incredible views, friendly staff & convenient location just off the train. Highly recommend!

Classic hotel with great views.

Formerly a grand old hotel, but our room was 50 years overdue for a renovation. It ended up costing a fortune for the view, but the weather did not cooperate. So it ended up being a dump with a view, without the view. Our worst value stay ever by a long shot.

This classic hotel was in a perfect location for my stay in the Jungfrau area. I'm travelling by train and it is just a few steps from the station. I enjoyed the feeling of staying in one of the grand hotels from an earlier era of travel. I had a valley view room on the third floor and looking out from my balcony was a great way to start the day. Breakfast selection was very good and I also enjoyed three dinners in the restaurant. Staff were friendly and attentive. I would definitely stay here again.

Old world charm in a beautiful setting. From the moment we walked in the staff were friendly and helpful.The morning breakfast buffet had a variety of foods and were appetizing. A real treat was the pianist at night setting the tone of a world gone by. Would love to stay here again it is also a one minute walk from the train station. Give them a call and they will take your bags from the station to the uphill climb to the hotel..

Beautiful views from every room. We have stayed here many times and the staff is always fantastic and accomodating. Great breakfast!

Check in was easy and staff were friendly. The view (mountain and valley) from our room was spectacular, and the room was more than we expected.

Loved it! The balcony had breathtaking views

Beautiful location, friendly staff

Best service yet, extremely helpful, sauna was great, loved the little touches, room had the best view.