I booked a specific room for the supposed Eiffel Tower view, which I did not get. The room was called “Panoramic View” but had one small window. The electrics were failing so I had to call an engineer to switch on or off lights.. he had to return 3 times to get the lights off when I went to bed. As a result, the Do Not Disturb light was always on, so no housekeeping. In room steam didn’t work etc. The hotel manager called to tell me it would all be fixed, but it wasn’t. An extremely expensive top-of-the-range suite and a true disappointment for Mandarin Oriental. They should be embarrassed.

Great stay, staff is very friendly and helpful. Hotel is very clean. Beds are comfortable and very good quality beddings.

Very good location and friendly staff

Absolutely fantastic hotel. Staff very friendly and very helpful. Will definitely go back.

Great location and feel welcome from start to end.

We had a large group with multiple rooms, and the hotel was absolutely amazing. The concierge team was top-notch and handled many of our logistics.

Excellent

👌👍👍

Quiet room, gracious staff and easy property convenient to shopping and restaurants

clean room

MO Paris did not disappoint. Fabulous staff and location; beautiful and exceptionally maintained.

I know it sounds very cheesy….But it’s my second stay here and it’s hands down my favorite hotel in the world. Staff is very profession and super friendly (rare combo). Everyone is extremely helpful. Vibe of the hotel and the rooms - gorgeous… to say the least. Beautiful, magical property! Cannot recommend enough!!!

Great or

Over priced by far

Great family stay

Excellent stay. Fabulous service and accommodation.

Overpriced for the quality of the service, atmosphere, and decoration. It's certainly not a five-star hotel. The breakfast buffet was poor, the service was long, and we had some issues with the food.

Overpriced for what is supposed to be a five-star hotel. Poor breakfast, slow service. Rooms are not five-star level.

Hotel was nice, but the rooms are very outdated and the prices are far too expensive for the type of accommodations. Hotel de Crillion was similarly priced and was very good value in comparison to the Mandarin in Paris. I’ve stayed at many Mandarin Orientals around the world but I would avoid this one unless they reduced their prices or underwent a makeover of the rooms.

Exceptional stay at Mandarin Oriental. A highly elevated experience. Amazing customer service and attention to detail. Will absolutely be staying here again.