Overall Ratings & Reviews Sheraton Grand Beijing Dongcheng Hotel

I was satisfied with my stay in this hotel. Staff were polite and friendly. My room was spacious. Most importantly, the pool was long enough, even though at times, it was a bit crowded. My only comment was the unavailability of a business center for guest use. (Its center was restricted for privileged guests.) I did inquire the availability of such facility prior to my booking and was told that it existed, but no mentioning of privileged guests was given. I would have brought my own laptop (prefer not to do that during my vacation) or booked some other hotel. At the end, I was given the privilege to only visit the center and use its computer ONCE... this was somewhat disappointing. I started my trip in Vancouver and now continuing with my trip in Hong Kong. The hotels in both cities provided desktop computers, printers, etc. for general use. (Otherwise, why would I be able to type in this comment now!) There will not be much overhead to set up a business center for general use and it will bring much convenience to guests.

Everyone is very friendly and helpful. Not to mention the variety of breakfast was huge. One day I was late for breakfast and they are already serving lunch, I asked for a togo coffee and they gave it to me free. The area it located has multiple other big hotels too and it makes me feel safe even i was out till mid night.

Good service!

Clean hotel and staff was friendly.

Excellent!

Great location

Nice clean hotel! Area around hotel was convenient. Next to a mini shopping mall, with a market and many restaurants.The beds were comfortable, the staff were nice. But, the a.c. in our room was a bit noisy.The subway station was a bit of a walk, about 15 minutes. Overall I enjoyed my stay.

A nice place to stay for doing business in the northern part of the city.

早餐品种丰富

Good location and good services

Location is great.

Awesome

It is nice hotel

Poor wifi.and intenational communication Language barrier

Good business hotel in quiet area, great if you want to get away from busy, crowded areas like Shinjuku or Tokyo station but still close to major entertainment and business centers Harajuku, Shibuya and Shinagawa. Free Shuttle bus to Meguro station is convenient, runs every 15 minutes. Easy transportation options to and from Haneda and Narita airports. So so fitness center. Nice lap pool but can get crowded sometimes.

A very good property with everything in lines of what a would be expected to be!

Bed is like sleeping on clouds, amazing facilities, great location with western and Chinese shops within 200m

Good but expensive.Good Good but expensive. expensive.

Chinese restaurant did excellent job! I like this hotel - highly recommended -

Really liked this hotel and would recommend it for business stays.