Very responsive with rides from the airport. Got complicated with lost baggage, they helped navigate and were sympathetic.

Charming hotel, friendly helpful staff. Great location. Generous buffet breakfast spread.

Great property in an old Casona. Arrived too early to check in and Terra Viva gave us the option to have breakfast, and did their best to accommodate us checking earlier than expected. Jonathan was able to rearrange our lodging dates so we could go visit Machu Pichu

Loved the staff. Great breakfast

The place was clean and quiet. The staff is helpful. It's close to restaurants and safe to walk.

Great place !

Best value around

Friendly and very helpful staff.

You could easily walk from there to restaurants and square for shopping.

Everything was good. Can’t complain.

Overall a good stay at this hotel. We got very good sleep and the showers worked great. The only negative parts would be that the internet did not work well in rooms (we stayed in two different rooms part of our two stays) and as other reviews mention the breakfast is not that good. The rooms we stayed in (Superior) were big and the bed was huge which was great. There are also some included drinks which is a nice touch. As you can see from photos, the rooms have no natural light (unless you open the windows which face directly on the path so no privacy). The hotel location is close to the center, while still being very quiet.

This hotel offers the best rooms for its price range among nearby hotels. Although it’s slightly farther from Plaza de Armas (2-3 blocks), it remains close to major attractions. The rooms are very good and have been recently updated. After staying in multiple hotels in Cusco, we found the overall quality here superior. It’s definitely worth staying here rather than paying extra for hotels closer to the plaza that don’t offer the same quality. The breakfast could use some improvement, but overall, we enjoyed our stay and highly recommend this hotel.

Amazing value. Very clean rooms, central location short walk from plaza, friendly/accomodating staff, excellent breakfast.

All the staff were very friendly, courteous and caring. Pamela, Wilson and all the other frint desk staff were amazing and sometimes went out of the way to help us in need. Would highly recommend the place and we'd definitely stay again if ever coming back to Cusco.

Great place to stay

The hotel is very cozy. A little far away from Cusco Centro. If you don't mind to hear dogs barking all night long, then go to this hotel.

Great hotel just 5 minutes walk from the central square. Staff were excellent and the room was too! A great stay.

This is a beautiful small hotel in an old classic house in Cusco, complete with two beautiful and quiet courtyards. Breakfast is excellent -- even good granola, homemade orange juice. Rooms and beds are large, clean & comfortable. Wifi is great. It's not fancy--there is no pool, spa, or gym. Just lovely people running a nice hotel in the center of Cusco.

Great place to stay on both ends of our Inca Trail hiking. The location was a few blocks off the main square so only a short walk to restaurants and sites. Room was clean with comfortable beds. Bathroom recently remolded. Space heater for warmth. Staff was friendly, helpful and knowledgeable. Included breakfast, which you could have in room or dining room. Stored our luggage while we hiked the trail. Allowed us late check out on last day at no charge. Quiet, not many guests now.

The staff were lovely, the location is really nice. A short walk from the main square, which means it's a bit quieter. Some good restaurants nearby, and breakfast was lovely as well. I would return!