Welcoming at reception and told about where things were very helpful and understanding Ron was clean and bright with out look onto canal my only niggle was WiFi in room not the best but great at reception and could not tv to work radio through tv ok but wanted to watch a bit of telly overall great place to stop food food and lot of welcoming staff

Good choice and well cooked. Lovely staff

My wife and I stayed at the property for 3 nights for a little honeymoon. I messaged to ask the property to let them know we had just been married and asked if they could recommend any nearby activities twice… I was ignored and they didn’t even mention it when we were there. The staff were nice and the room was reasonably clean but unfortunately there were a lot of issues. We could not use data from our room as we had no signal and the wifi in the room would drop every few minutes so streaming anything or working was impossible. The bathroom was a little rusted and very dated and our toilet flush was broken when we arrived. The restaurant food was disappointing and we didn’t eat there again after the first night. The pool was a main selling point for us and whilst it is very nice, I had to try 10 different lockers in the changing room to find one without a broken lock. I asked another customer if I was crazy as nothing would work and he said that’s just how it is. Unfortunately it was mostly disappointing and we wouldn’t stay again.

The spa was amazing. Great hotel

Great stay, wonderful food.

The staff there was really lovely The room we stayed in was not really kept well and the upkeep was a bit poor and it was not the cleanest. The breakfast was nice it was a breakfast buffet next door. The gym was small but decent for a workout The pool sauna and jacuzzi was amazing, steam room wasn’t working when I went though or was not set up

Disgusted by the treatment we received at the Lions Quay. Would not recommend this hotel.

Rooms were dated, tv worked occasionally,safes did not work,bathroom shower mould on floor tiles. Room key did not work properly had to keep returning to reception to get there master key.

Ok room facilities very good

Great choice breakfast, plenty of car parking. Evening restaurant food is ok, not great. Swimming pool facilities were great. Overall plesent stay and would book again.

Yes all was fabulous x

Reallly good hotel specially spa

We arrived late evening but received a very friendly welcome from the guys on reception. Room clean & comfortable with excellent shower, all nicely decorated.

amazing stay, clean room, lovely staff very attentive left us some muffins and a happy anniversary message in our room! yummy breakfast, spa was so nice, lovely pool and gym, massages were so relaxing too!

Hotel has a lot of potential. Just needs a bit of money spending on it to update rundown and outdated areas. Staff friendly enough and nice breakfast.

Ample parking. Excellent breakfast and great service in bar and restaurant

I had a really nice stay. The spa was definitely the highlight — great facilities and a really calming atmosphere. Food was good, and staff were friendly. I’d happily visit again.

Food was delicious and plentiful Lots on offer. All looked and tasted fresh

Clean and well kept room Excellent staff. Amenities very good Excellent position next to the canal. Restaurant food was good Breakfast was a bit disappointing

Great location. Good meal in the restaurant & good breakfast. Hotel is looking tired and ready for a refurb. Bar area a little small and furniture very worn. Room clean but bathroom a little small. We did enjoy our stay as great value for money.