Hotel staff was friendly and lots of amenities in the area. Lots of good restaurants and retail within walking distance.

Nice hotel but rooms needs a deep clean and replace worn out carpeting. Staff was great and breakfast was basic but the lady was really nice and accomodating looking up foods for potential allergens. Really cool golf simulators were fun.

Good Breakfast, and the staff were very accommodating

Room was clean and stocked. Well lit, bathroom was well supplied. The best part was the staff I dealt with. Young woman that checked me in was pleasant and a cheerful conversationalist. The morning breakfast lady was very nice, took great pride in her work and made me want to stay for coffee. Checkout girl was pleasant, asked about my stay and hoped to see me again. A nice change in today’s world

Staff were friendly and helpful. Good parking and location.

Breakfast was great and didn't need A/C because it was a cold weekend in Lethbridge while we were there.

The breakfast was great. Staff were very friendly and greeted me every time I came in. The room was large and very clean. Easy to control temperature in the room.

Check in/out was excellent, very friendly staff. The staff in the breakfast area were pleasant and helpful.

Only had coffee, air conditioner satisfactory

The staff at the front was not accommodating as the AC was not working in the room and the morning girl just sluffed it off. Also trying to use the bathroom in the morning but the dorr had a code lock and the woman at the front did not give us the code.

Excellent

Breakfast was very basic!

We were staying for 5 nights (each night had a different price) Our room was cleaned?? three times, sheets not changed once, bed made?? pulled to gether twice. Was told by housekeeping staff they only worked until 10:00am but check out is 11;00 and we were staying 5 days.. While I was on the phone with a private important call housekeeping bargged their way in telling my husband they had to clean. I think they realized that they were intruding so did only did what was nesscary ... As we were in Lethbridge on family business our son needed to come, so we paid for a night for him and we found we needed to book an extra day to finish our business. Staff at front desk were mostly aloof and uninterested. I often go to Lethbridge for family business and have always stayed at this Hotel NEVER AGAIN! VERY POOR SERVICE FOR A VERY HIGH PRICE!

Pleasant stay, comfy beds, clean and tidy, good breakfast, friendly staff

Very good!

All the staff here are very friendly. I stayed here for a week in a renovated room and it was very comfortable. Some construction noise late morning but the work is absolutely necessary considering how dated the old rooms are. The rooms are a generous size with large picture windows. Really enjoyed the view and the fact that the window opened.

The Room had very stained ceilings carpet worn out. Noisy hallways slamming doors. Air conditioner didn’t work. Remained at 70 degrees Couldn’t turn up or down. Breakfast no issues kept supplied. Won’t stay there again.

Actual glasses and mugs in the room

Nice big room with king bed and sitting area for visiting with friends.

Breakfast was good quality. Room, carpet, curtain and the general outlook of the room look tired. The size of the bathroom is a nice surprise. The beds are okay but I saw dusts underneath the headboard. Overall the experience is okay. Staff were friendly. The facility needs some upgrades.