Great value and really nice plac3

I stayed at this hotel in Pocos de Caldas, and it felt expensive for what it offers. The rooms are large and reasonably comfortable, but there are not enough blankets, and you have to request them at the front desk. There were no bathroom mats either. Even after asking, I was given a towel to use as a mat, which was not comfortable. Cleanliness was only average. Some areas, such as behind the beds and between furniture, were not properly cleaned. Breakfast was okay. During my stay, there was no liquid soap in the women’s restroom, even after I specifically requested it for a couple of times. Another concern was a man outside the hotel who appeared intoxicated and possibly had mental health issues. He had free access to the hotel and intimidated some guests. I was told he was a former owner and therefore allowed unrestricted access, which made the situation uncomfortable. Overall, it’s just okay. For the price, I believe there are better options available, and I would choose a different hotel next time.

Excellent value and very modern

The hotel is very confortable

The room was spotless The reception desk person was very friendly

There is a bar right on the corner that played loud music all night. But the hotel and the gorgeous renovated room made up for it.

I like the hotel because it’s close to the park and restaurants. It’s clean but needs update. Parking below the building. Staffs are friendly.

hotel bem localizado...boa relação custo x beneficio

Quarto limpo, móveis novos , chuveiro quente , boa localização, ótimo café da manhã

Local maravilhoso e bem localizado

Me surpreendeu muito.

Estadia maravilhosa, recomendo muito e no centro perto de tudo praticamente.

Café da manhã maravilhoso

Estadia ótima. Local e funcionários muito bons.

O estacionamento deixa um pouco a desejar. Bom atendimento dos funcionários, mas o local é muito pequeno, com várias colunas dificultando os deslocamentos dos carros. Pequena entrada e saída dos carros!

Quarto excelente , espaçoso , roupa de cama de qualidade , funcionários atenciosos com destaque para o atendimento do Sr Luiz Caetano que nos deu excelentes dicas para tornar nossa estada agradável em Poços de Caldas .

Hotel em reforma, comprometendo o conforto da hospedagem. Quarto necessitando de maior atenção à limpeza e manutenção, com lençol manchado, toalhas desgastadas, vazamento no box do banheiro e também no frigobar. Experiência abaixo do esperado.

Excelente custo beneficio, ambiente limpo, atendimento rápido e sem problemas, localização perfeita

excelente hotel, recomendo pois atendimento e o cafe da manhã muito bom. a cozinheira Bia muito boa e simpática. Qdo voltar em Poços vou ficar no mesmo hotel.

Quarto super limpo, café da manhã completo com opções diferenciadas de pães e outras preparações, podem se hospedar sem medo. O único ponto é que o estacionamento é cobrado a parte.