The property is very nice, the pool is great, very big and nice. The not too great part is when you have to deal with the staff, other than Ivan who was good trying to help.
Their response for the air conditioning not working in our apartment was: the air conditioner was put on fan mode and for that reason was not working, which was not true. We had to stay with that problem until the next day because was no one to clean another similar apartment so we can move. Other than the staff response when you have a question to ask, looking like they do a favor for you, everything was good 😊. Consumer service can and should improve.