Overall Ratings & Reviews Bastion Hotel Vlaardingen

Great hotel but the surrounding area is a huge building site with difficult access

Please remember to wash & clean the elevators

Was content enough with the stay. Nice room and great TV . Thank you

Nice quiet places

Socket hanging out the wall, towels were stained and frayed, walls were dirty and path had literally caved into a massive hole and not made safe at all. Overall worn, and uncaring state of affairs. Hôtel is dark and dingy, not at all welcoming. When requested extra pillows, we were given pillows and coverings separately - no time taken to do such simple task for customer.

Lovely hotel in Rotterdam, spotlessly clean. Handy for a driver on way to ferry.

Receptionist mixed up rooms, 1 of our rooms was changed 3 times before it didn’t have any other guests in! Breakfast is overpriced, vending machine had no water.

Everything was ok.

Very convenient for the worksite and local cafes and restaurants.

Good area

This was a business trip where I was required to have a stable internet connection to be able to work from my room, but unfortunately I was forced to work from elsewhere for 3 days in a row (McDonalds and my family’s house) due to the extremely weak connection. I reported the issue twice, but the front desk staff was absolutely not interested to provide any assistance or whatsoever looking into this matter. They were blaiming it on the external internet provider and continued to look at their personal cellphone. I was surprised by the attitude!! The second time was even worse as they (3 clerks) were more busy making jokes and laugh rather than assisting one of their guests. I have stayed in other Bastion hotels which in general is a fine chain, but this facility has highly unprofessional staff members. The lack of service tells a lot about the management, in fact after submitting a complaint through Expedia, the management denied any compensation nor sending me an apology. The property itself is simple but good… cleaning could be better though, as the room smelled a bit moldy and had a dusty/sandy floor. Would definitely not stay here again.

Good hotel for a business trip, very close to a metro station. The gym as often in hotels is a small room with few equipments, so don't expect too much. The restaurant is overall good with big portions, although I had to wait a long time to be served on the first evening (but they told me in advance I would have had to wait). The hotel is currently next to a construction site. You will not notice it once you are in the hotel, but just something to note.

WE LOVED EVERYTHING

Very unfriendly front desk.

Noise from air ventilation and ships. The room itself was fine

One of the worst stays I have ever come across in my life, this hotel must be rated 1 star. Rooms are dirty-smelling bed sheets. The mattress is not comfortable. Hotel service is terrible requested 2 times for room make up no one bother to clean the room when asked by the receptionist she rudely said I don't know and can't help you. The breakfast quality is worst. Never take the breakfast option waste of money. I would give a zero rating terrible place to live. It's more like Hostel not Hotel.

For people who have cars, it's a pretty convenient stay since they have a parking lot. The rooms were clean and they checked every day. The only downside was the Wi-Fi, it sometimes would lose connection or it takes a long time to load something but overall it was a good stay.

Next to a big road interchange but soundproofed if you don't open a window. Seemed pretty basic (deluxe) room for 4☆, twin single beds were small or maybe just me. Nothing wrong just functional I guess. Staff helpful enough. Delonghi coffee maker in room, free coffee in the lobby. Didn't bother with the take a breakfast tray to your room and took a meal up once. Food ok not great. Went to Aldi instead. KFC and Burger King close by if you like that. Close to port so mainly Contractors, who else at the moment!

ok for 1 night

Ok for an overnight stop