Overall Ratings & Reviews Hotel Posada Sian Kaan

See my earlier review. I love this hotel so much that I returned 5 days after checkout to finish the rest of my trip here. The best things are the beautiful courtyard/pool area and the great staff, especially the wonderful housekeeper who kept my room shining and clean. I wish I could remember her name. I'll be back!

Great small hotel. Clean and quiet property close to the beach and many restaurants. Excellent Staff.

Location is perfect, half block to one block from sea, beach, ferry, bus station. Garden is lovely, and the pool is cool and relaxing. Little cenote with turtles in the courtyard. Staff is the absolute best. Very helpful and friendly. Super clean, too.

Excellent staff and service.

We stayed at this hotel for 4 nights. The plusses: great location, lovely property, remarkably quiet, good air conditioning, very nice shower, clean room, in room safe, friendly / helpful staff. Minus-just one. My GOODNESS the bed was hard!! Half a block walk to the beach, same to the pedestrian street full of shops, restaurants and street performers. Bonus, one evening we got back and found a large family of raccoons who may have lived in the cenote on the grounds. Very cool.

It was a good location close to 5th Ave in Playa del Carmen. No beach, rooftop has 1 small table and 2 chairs and absolutely no shade. Room was clean. Now the downsides, bed was hard as a rock, noise from next door where you could hear every word said! Bathrooms need an upgrade badly. Television set on Spanish only. Also outside by the small pool which I saw no one use, there were only 2 beach chairs. So after 1 night we contacted Expedia and they were very accommodating and we were able to move to another place the next day.

Nice location, steps away from shoppings, restaurants, ADO terminal, ferry... The courtyard is lush with tropical plants. Rooftop offers unbeatable view of the ocean. Room could use some update though - toilet doesn't flush well; no bedside socket which is very inconvenient

This boutique hotel is half a block from the beach and half a block from Quinta Avenida which is a lively walkable street, full of shops and restaurants. The street is pedestrian only and it has a lot of action. In the hotel we received an excellent service from Nellye and Lizzy at the reception. They were very helpful to us. We highly recommend this hotel.

Was a unique experience. The front desk was very welcome and accommodating.

- Room smelled - Patio/Pool Entry door was broken - wine was a Plus - bottle water preferred instead of in a jar “safety” - Friendly Services

The views from our room was 180 degrees of Beautiful Ocean

I could hear the noise from the next room

Great place. All staff very friendly and helpful.

Excellent staff and easy check in process. The accommodations were a little dated with rust on the walls/bathrooms/lamps.

We enjoyed the pool, it was clean and of good size. Very friendly staff and very flexible with us. Room was in great condition. Very close to beach and super close to main downtown area.

We would happily stay again. The hotel was half a block from the beach and half a block from the main tourist strip of 5th avenue (but wasn’t in the middle of the strip noise wasn’t a real issue here). It was a block from the ADO bus station. The staff were all lovely and helpful and the hotel was clean and it does have a lift access to upper floors.

Very convienant, clean quiet Nice staff needs more electrical outlets, toilets dont flush well small pool and very small area around pool to lay out. onsite senote was dirty/unattractive. Had a deck area that is under utulized, could be a bar/breakfast designate

Lovely room, fun little balcony, loved the location steps away from the main beach! Sweet place.

This hotel is beautiful and looks better than the pictures. It's well located between the beach and 5th avenue, close to everything, dining, bars, shopping, and near convenient transportation to the airport

For the money this place is excellent. You will work to flush the toilet and the bed just needs a lil softer mattress. But if you want a place to stay that is clean, safe, at the beach, steps from great walking/shopping/ and eating, this is the place is for you. I would stay again