The staff and common areas of the hotel were really nice. The room itself was fine, and relatively clean. Breakfast was good! It was pretty noisy, though, the walls are quite thin and I could hear every move my wall mates made.

Room was clean. It needs some updating but in good condition. The big problem we had is that the lock box batterys stop working and we weren't able to open the box in time making us miss the previous engagement we had. Staff was unable to open the box with override keys and it took over an hours being left alone to try to open it.

room was very clean, 24/7 front desk, good food, nice pool, felt very safe

Hermoso hotel y su staff muy amable y respetuoso, volvería a hospedarme.

Good

Staff continually cleaning and very helpful. On arrival room was not satisfactory but were given a room change the next day to a corner room overlooking the lake so that made up for the first noisy room on the street.

TerriblePoorAverageGoodExcellent

Friendly and helpful staff. Nice room with balcony and lake view. Early check in was accommodated. Nice pool and large jacuzzi.

No ice for rooms

Shopping meal was 5 minute walk with all the necessities there. Only wish we had a mini-fridge in the room but besides that, overall amenities were great!

Everything was very clean, shuttle pick ups very punctual, our Ac Unit was not working properly and they immediately switched our rooms, breakfast was excellent. Customer service was great!

Good place.

Excelente locación. Y el personal muy amable.

Nice view of the lake, friendly staff and convenient location to nearby stores.

Los cuartos y baños muy limpios al igual que la piscina.

Everything was great! Breakfast was delicious. Room clean, staff friendly. Would stay again!

The Hotel was good, the staff went out of the way to accommodate 4 couples since our flight arrived early. The breakfast was excellent. The lake view was great.

Clean rooms, friendly staff, great views. I would book it again.

Clean and good food. Bit outdated and old fashion.

The room is basic and there were traces of mold. However, it is one of the nicer stays in the area that is still central - it's a short walk across the bridge to the island town of Flores. It is less crowded and noisy than Flores and there is more of a breeze so the heat is more bearable. The front desk staff was very helpful and kind.