Overall Ratings & Reviews Paradise Resort Club and Spa

If your room is near the lobby, it can be noisy at times, other than that the condo and stay were great!

Great

This property was very good for my family. The 2 bedrooms made sleeping arrangements really easy and convenient for us. My kids absolutely LOVED the pool! The unit itself was nice, but a little run down. The panel in front of the bathtub kept falling off. It did not affect the function of the tub (although we did not try the jets just in case) but aesthetically it wasn’t nice. The coffee pot was very clearly brand new, which was awesome, but the coffee they provided wasn’t enough for a full pot of coffee. The lamp next to the bed would turn on and off, but was broken and would spin around if knocked, and the lamp in the kids room would also turn on, but the switch was broken and almost looked like it would electrocute you. These are all minor things in an otherwise very nice stay. The kitchen provides you with everything you could need, the beds were comfortable, the fireplace was so nice and the staff was super accommodating. There’s also a games room that was super cool. If my kids were older we probably would've spent more time there. It’s in a great location and near lots of food places and coffee shops. All in all we would stay here again.

The common areas in the resort are in desperate need of attention. The carpets have wrinkles in many areas and the wall paper is damaged from being rubbed in many areas. Stayed a couple of years ago and it was like this then. In the unit we stayed in the cupboard doors did not close properly. The hide a bed cushions were stained and there was an area where the baseboard fell off the wall. Orher than that the unit was fine.

Nice stay and away from the busy area of Banff. Only a short 10 min ride to Banff

Feels like home!

This is definitely a place to stay longer than 2 nights as it has everything a family needs to enjoy their stay. The dryer wasn't at its best but we could manage it. And although the access and rules were a bit complex to follow, we also dealt with them accordingly without trouble. We didn't have time to use the pool but we kept wondering if the access to it was from the indoor aisles or we had to walk through the parking lot to get there (if the latter, I wouldn't find that convenient...).

Staff was very accommodating. Check in and out was smooth and easy. Rooms were very clean and well stocked with pillows, towels and toiletries. Games room and pool were a hit with the kids. My only wish was that the kitchen had more basics like salt, pepper and cooking oil.

Very convenience location and nice place.

The hotel was amazing and the pool was super cool. I and my kids loved it.

We enjoyed our stay.

Perfect for a family vacay

Nice property, great service. Only issue the underground parking is a tight squeeze.

Good

A most enjoyable autumn mountain vacation, to celebrate an 80th and a 70th birthday in one family! The venue worked very well for four senior couples, one single, plus adult children and grandchildren to be close together while providing private suites. Staff were friendly and accommodating. Thank-you!

The place was clean and quiet. The stafff was very friendly and helpful. I will go back when another opportunity comes to visit Canmore again.

Beautiful views. Staff was always helpful. Canmore is an absolutely beautiful area and everything is within walking distance.

The suite was lovley. The layout, with two bedrooms, a pull-out, full kitchen, and two bathrooms was just what our family needed to be comfortable on our stay. We received a call before arrival to say there was a slight issue with the ceiling in the one bathroom, but it didn't affect our stay and they gave us a late check-out, which was handy. We appreciated the heads-up. The facility could benefit from some updates, as there are many signs of wear, but none of them affects the comfort. The beds are clean and comfortable and the check-in staff was friendly.

Great view. Well equipped kitchen.

Clean and nice condo!