Staff were lovely, the lend of a charger and my wonderful waitress for Sunday breakfast were so thoughtful. However, the Thermostat in my room was at 30 but I felt no heat at all? The binoculars in my room weren’t clean. I was shocked with an additional £39 as I thought it was only £10 per night for dogs? Ok I had a glass of Prosecco but I was left a bit miffed and didn’t like to make a fuss.