Overall Ratings & Reviews Ixpanpajul

There was no hot water in our room. The solar system was disconnected.

Excellent

No energy 😔 but very nice staff. Loved the walk.. rooms are beautiful. We did not get to stay because there was no energy in the town.

Stayed for one night. Front desk was so helpful when it came to setting up transportation to the airport. Breakfast was delicious!

Property was really nice and is surrounded by nature. Only thing that was an issue was the Wifi and its really spotty. There is little wifi in the bungalows or cabins. Another thing to note is that there is no hot water to shower. We had an issue where we had no water one night but the staff was super nice and friendly and fixed it right away. This place is a good to go disconnect and escape electronics. This place is so beautiful and really huge but far enough to where you would need a car to get around.

Great service and delicious breakfast.

Wonderful place in the jungle, lovely nature.

Overrated, would not recommend and will never stay here again. The place seems like nobody has taken care of it for years

The property setup is of a camp site. The guest rooms are detouched from the main building. The path ways are not lit. I wouldn't recommend this place.

The bungalow we stayed at was extremely large and had a gorgeous cedar roof with furniture to match but lacked basic amenities to the point where it was difficult to be truly comfortable unless you brought everything yourself (e.g. a phone). However the fact that it was inside a national park allowed very easy access to the surrounding activities which were very fun (and cheap)

pickuped me from airport on time, there are 2 rooms for my family, it's too enough for us. there are some excellent activity, such as sky way, riding horse. the food is good.

This is a very good place very clean A lot of activities for 1 day Need a car to get there Food options are decent and very limited

We had a rental car, so getting there was easy. Once there, the park is very nice, with nice and safe walks. The staff is very friendly and helpful.

Todo bien

Los cuartos muy bien pero el Sky Walk caro y el zip line fuera de servicio. El lugar muy bien.

Me encantó la diversidad de especies que pude observar, gracias al entorno natural del establecimiento. No me gustó el diseño y limpieza de la ducha.

Muy bueno, amplio, limpio y mucha naturaleza . Recomendable

Lugar ecologico entre la selva rustico, eco amigable sin mucha extrabagancia pero bien.

Las cabañas son sencillas, pero muy limpias, tuvimos un problema con el agua caliente en la cabaña, por lo que las chicas de recepcion nos cambiaron a un bungalow que estuvo super confortable muy comodo y super tranquilo para descansar.

Las instalaciones adecuadas limpias y funcionales, el ambiente muy bueno, la atención de los guardias que nos recibieron por la noche excelente! lo que no nos gusto es que el aire acondicionado no funciono nunca tratamos de dormir pero fue imposible debido al calor que hace.