I was picked up by the hotel staff from the train station. They were right on time. They had a sign with my name on it. Very friendly driver.
Checkin was done by the fireside. It included a welcome drink and treats.
The spa was awesome. One of the best Ive been to (sauna, several steam rooms, swimming pool).
Breakfast was excellent (cooked to order eggs and pancakes, along with hot and cold buffet). I had dinner at one of the restaurants.. the food was amazing.