Overall Ratings & Reviews Iberostar Selection Cancún - All Inclusive

This is a great resort for families and couples. Friendly staff, beautiful grounds, excellent buffet with lots of variety, a nice beach that's well cared for. Overall a great place.

The resort is very dated. Staff was very friendly. Typical resort watered down drinks and average/bland food. Not a terrible stay by any means, just an average resort.

Good

First time at an all inclusive so it’s hard to compare. All in all great spot and we would definitely come back.

staff was anazing

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In general, we enjoyed the resort. Don’t let Expedia fool you, the resort credit is a joke. We got the premium ocean view with a balcony. It was more of a side ocean view with a balcony but was still really nice. We came here to check it out and see if we should bring our kids. This resort would be good for kids because away from the main pool/bar is a “water park” the kids would be able to play and swim in. Overall, the staff was amazing. I was surprised how much other people weren’t tipping compared to other resorts. I would tip the bartender pretty big my first drink and maybe a little something later in the afternoon and they would give me the premium choice of vodka/tequila. DON’T FORGET YOUR YETI/STANLEY. They serve drinks in small plastic cups without straws. But you can hand them your cup and they will fill that up for free. Best snack food is the food truck down near the beach. Get the quesadilla de cochinita. It was phenomenal. The Mexican restaurant was closed, but we tried all the other ones. The breakfast buffet was awesome, for lunch we did the Buffett or food truck (because it was the only thing open and close to the pool), but the best food surprisingly was the American bistro with steak and lobster special. Overall good trip, don’t forget sunscreen or aloe (for pale people like me). The gift shop aloe will cost three kidneys!

It takes forever to get what you requested,some staff are great Ricardo was then you have other people like consta I believe that was her name completely rude The wait for servers to come and give you a drink or something requested is unreal

All staff were exceptional in all areas but watering down drinks with tequila when you asked for vodka doesn’t work. This happened over and over again to many people. The food and the buffet was good and in the Italian restaurant as well but all other areas were subpar. Low shelf alcohol. Too many other great choices in area.

First of all, we paid for two queen beds which we didn't get. They gave us full beds for a family of four, I was not happy about that. Our room door was jam, it did not closed properly. At one point I went to the room and it was open, after calling them to fix it two times.

1. Checkin/check out was simply efficient and quick! The receptionists are very helpful 2. They had the bellboy delivery your suitcases within 20 mins or less depending how busy it is to your room! 3. The resort itself was beautiful and spacious with good views throughout. 4. Great resort to bring your young kids as young as newborns. My children 2&3 had a blast!! 5. Staff is very helpful polite and helpful to anything you need. Housekeeping were great. 6. 5-6 min walk to CANCUN sign straight down the street! 7. The only thing it lacked was the taste of food. Although they gave a few options in the resort of different types of cuisines, certain things lacked flavor/did not taste as authentic as described even the Mexican food. I feel it lacked flavor in the Italian restaurant La Horma. (Thus 4 stars only)

Such incredible service, pool and bar, food. Exceptional!

The resort was very clean at all times and the staff were very friendly. The pools were great and the entertainment was also fun. They had daily activities and performances.

Everything

The staff were great. The hotel is old and in need of repair. The lobbies and elevators do not have AC and are extremely hot. Food was mediocre at best. There are too many options in Cancun for us to be a return guest at this property.

Great experience

We were under the impression during our stay we would have a number of restaurants to choose from reality is that many of these restaurants rotate days of closing perhaps due to lower occupancy but the restaurants were so small that even when they were open they would feel very very quickly some of these restaurants could see no more than 100 people and with a occupancy level of some 1500 plus in this Resort you could see how this could become a problem even with lower occupancy and then rotating days where everyone wants to try the restaurant because it's been closed so you can't get a table this was probably the most frustrating when you're spending 600 plus a night there are a few bars on property but only the main lobby bar seems to have a proper selection of spirits FYI right after checking in they try to tell you that you get a free spa treatment by checking in with the concierge that is a sales pitch that you might sign up for where you can buy a membership My suggestion is that if this is something that you are considering make sure you do this late in your vacation there so you have a real understanding of what you may be potentially buying so take the property out for a spin before signing on the dotted line

I really enjoyed my stay here! The room was spotless and had a great ocean view. All of the staffs were amazing. I really like having the app. It made it so easy for us to order room service or contact guest service while we were out on the beach or out for dinner. Food was 7/10. Despite that, I still think it’s pretty good given how affordable this place was. Highly recommend!!

5 nights at this nice peoperty. Cant find to many negitiv things about my visit. Exactly what i expected from this solid 4 star. Daytime activity could be a lil more consistant but everyone was super friendly anf did their best....pool was great beaches too., food was fine no cpmplaints from this season traveler. Exactly what i expected, a SOLID stay. visit.

They are so friendly