Queensgate Hotel

Explore Queensgate Hotel
7,4
Pleasant
From 686 reviews
Cleanliness

7,8

Room Comfort

7,4

Location

8,4

Service and Facilites

8,2

Traveler Reviews Queensgate Hotel

Number of reviews per page
20
40
Top reviews
Nick
icon-
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location and had a good nights sleep, however their food quality is very poor. I ate 3x breakfasts and 2x evening meals and each meal the quality was poor..your chef/ cook needs to be retrained on quality of taste and freshness of the products… everything tastes as if it’s been cooked previously then microwaved when needed, £12 cheese burger, that tasted like rubber, in a FF bun that was as tough as the burger.. breakfast was £9 precooked and overcooked.Staff try a meal yourselves and hopefully you will understand. Freshness and quality of the food would put me off staying again. Trust me giving the customer a hearty meal at start or at the end of the day will bring you more custom.
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Ako
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I have no complain rely good place nice staff thanku
Dave
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very poor
Emmanuel
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room near, staff was helpful
Nigel
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything ok accept got a call from staff whilst on way home to say i may have to pay for an extra night. Im on medical oxygen and they said they couldnt let room until it qas collected. I asked for call back from hotel manager. Never heard from them to date. They didnt make charge to my knowledge. Lack of clarity. I tjink tjey should of moved rhe oxygen equiptment likenevery other hotel i stay in without comment. Spoiled a really nice stay to be fair.
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Benjamin
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Outdated but perfectly acceptable
Kate
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

If you are looking for value for money in walking distance of the city centre, you cant go wrong. Clean and comfortable and delightful staff. Made to feel very welcome
Paul
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean room, helpful staff
Gary
icon-with Partner
with Partner
4,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was neglected yes tho adequate not clean by any standards , also had MOLD around the bath bed was ok tho left with a Bad Back ache ,Breakfast was adequate cheap cuts of bacon frozen hash browns and even at 7 am the food was Luke warm with no eggs and coffee NO DECAF Terrible WIFI. Needs a total refresh Every night of the 4 nights there was LOUD NOISE MUSIC from the other PISSED UP DRUNK REVELLERS
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Paul
icon-Business
Business
4,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Police incident in the night and no real explanation the next day
Mark
icon-Business
Business
8,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Good parking, large room, bathroom good. Convenient to walk into town centre and excellent if going to watch the football at Peterborough.
Colin
icon-with Partner
with Partner
6,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The room was ok, a little tired perhaps. There was no shower gel in the shower which I didn't find out until I was already naked and wet. - this was replaced when I told them but that didn't help the first shower. The carpet had not been vacuumed or not done properly as there were what looked like peanuts by one side of the bed. The evening meal first night we were only offered a burger and chips - it was basic but it was ok. The breakfast was very poor, the food had been kept warm too long so the sausages, bacon, hash browns and black pudding were quite hard, the baked beans were dried up and stuck to the edge of the container and serving spoon, the scrambled egg was also quite dry. We ate out the second night and when we returned to the hotel we were told there was no chef so no food that evening. Good job we had eaten out already. 2nd day breakfast we came down earlier thinking it may not be so dried up - we were wrong, if anything it was worse, the black pudding was so hard you could not get a fork into it. The coffee was cold on both days, it seemed the percolator hot plate did not work. All things pointed out to staff and on day one a fresh brew of coffee was put on and was hot, I didn't bother on day 2. Drink prices at the bar to me were good, we come from the south east. Staff we engaged with were always pleasant and as helpful as they could be. Proximity to city centre was good, a short walk away and the price was reasonable, both of which were why we stayed here.
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Desmond
4,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff and the hotel was clean and tidy but the mattress was horrid I could feel the springs and the room next door had the TV on full blast until gone 1.30 in the morning
Dennis
icon-Business
Business
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Ran out of a beer, didn’t have breakfast
Ashley
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

All good.
Olivia
icon-with Partner
with Partner
10,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Nice hotel we stayed before getting on the train the next morning.
Thomas
icon-Business
Business
4,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

the room was looking very tired and needed a re-fit
Gul
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It's an aged hotel, but ok if you're on a budget
Pamela
8,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The bed needed a new mattress. Room a bit tired. Staff excellent.
Diarmuid
icon-Business
Business
8,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Didn’t have breakfast.
Number of reviews per page
20
40