8,5
Very Good
From 75 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

7,7

Location

8,3

Service and Facilites

8,4

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Traveler Reviews Artina Suites Hotel

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Customer reviews
Krit Suwanvilaikul
icon-Family
Family
icon-origin-TRAVELOKA
8,5
/10
Reviewed 293 week(s) ago
Very good location Near shopping areas, restaurants, MAKATI attractions
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Accommodation's Reply
31 Jan 2020
Hi Krit, We are pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Team OYO
Angel T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9,7
/10
Reviewed 315 week(s) ago
Staffs are great and accommodating.
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Andre drozdowski
icon-origin-TRAVELOKA
6,0
/10
Reviewed 317 week(s) ago
Could not sleep because of the noise coming from 5th floor there is a bar open till 3 am and you hear the heavy bass that resonates through the hotel will ever stay there again although we stayed there several times prior to the bar being built
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Felie M. F. J.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 323 week(s) ago
I arrived at the hotel at 5AM. Unfortunately, I needed to wait until 12NN because there was no available room for me yet. I booked a Deluxe Double Room but I resorted to downgrade to a Standard Double Room because I was not satisfied with the room I’ve originally chosen. First, I find the Deluxe Room’s aeration at 5th floor very poor. Another, I had issues with the lighting. I went there for a study therefore it was highly important for me to have a well-lit place. On the other hand,credits for all the staff and receptionists, they were all very respectful, accommodating and helpful. Moreover, the Standard Room at 2nd floor was clean although I’ve also noticed that the unit was not well-lighted. I was able to concentrate studying during my stay and this is also one thing I liked about staying at Artina Suites.Furthermore, business and shopping districts were just walking distance as well. Overall, I would like to book again with Artina Suites and I definitely recommend it to others.
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Jesse R. L.
icon-Medical
Medical
icon-origin-TRAVELOKA
9,7
/10
Reviewed 324 week(s) ago
I think Artina Suites has to be one of my favourite staycation experience in Makati. I’ll visit this hotel again soon!
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Rey P.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6,0
/10
Reviewed 325 week(s) ago
The housekeeping they not aware of the noise. I thought that I was peaceful but I was wrong. Aside from that all I is excellent. Only for the housekeeping. Thank you.
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Kenneth Diesteo
icon-origin-TRAVELOKA
5,8
/10
Reviewed 328 week(s) ago
On our 2nd day, When we requested for extra towels, the room boy was so hard on us. When we requested for water, he said it is not his department. I have to dial 104. Then he left with a warning that we were automatically charged 1k for smoking in the room just because he saw my room mate has unlitted cigarette on his lips when he walk out the room to go to the smoking area. Even he doesnt smell this. Or if he does, not sure that its from our room. Bo cigarette bud or anything. Then when we asked for the reciept of the 1k for the fine. They refuse to issue. :( not only rude. But corrupt.
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Marielle C.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 330 week(s) ago
Our stay at Artina was great. I was amazed at how spacious it was. Receptionists were very accommodating and easy to approach.
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Axelle R. D. G.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 332 week(s) ago
The room we stayed is spacious and it is very nice! I would recommend this place to my friends! Staff are courteous and polite. very satisfying experience
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AHMAD F.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9,7
/10
Reviewed 343 week(s) ago
It was very great experience to stay in this hotel. My room was upgraded for free. It's about 250 Peso from airport using Grab. The location is easy to find and really strategic. It is located on the main road, very close to 7eleven and Century shopping Mall that in case you need some stuff for your holiday. It's also located in center of Makati, so its very easy to find night market, club, or bar for your nightlife. The check in process was so quick and they charged me for free to early checkin. It depends on their room availability. It's mandatory to deposit 1000 Peso for your stay. The room was so great and big. Its more likely q apartment not a budget hotel. I had a big living room and kitchen set. There is no stove, but they provided water heater. There is a sofa for your quality time. They provided full toiletries, including towel. The air conditioner was working well. I tried some food for my breakfast. The foods were so tasty and delicious. The price is about 100-200 peso for 1 pax. They have large parking are. The staffs were very friendly and helpfull. They always gave the best smile everytime you come in or out of the lift. The security was helpful. They opened my taxi door and help me bring my luggage to the room. The wifi was so fast. In addition, the check in process was so fast and they bring my stuff that left on the room after chekout. Overall I have no complaint with this hotel and very recommends you guys to stay at this hotel.
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Mackcasey V. V.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 344 week(s) ago
It was an amazing time to relax with this hotel. :-)
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Kathlyn I. G.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 345 week(s) ago
My second stay at Artina Suites. Love their room. Pretty big at a very affordable price. Front desk people are nice as well
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Mark Y.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 345 week(s) ago
The place is cozy but I wish the bed was not making too much creaking sound. Also please add curtains to your windows thanks and also check your showers sometimes it's not hot.
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Merianne D.
icon-Business
Business
icon-origin-TRAVELOKA
6,0
/10
Reviewed 347 week(s) ago
there are mosquitoes in the room.
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Marly M.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 353 week(s) ago
The room was very big and the food was great big servings.
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Angel T.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 354 week(s) ago
I had a great time staying in the hotel. The room was big and clean. The staffs are all accommodating. I will definitely will go back again and will recommend it to my friend as well.
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Kathlyn I. G.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8,5
/10
Reviewed 358 week(s) ago
I love the rooms! I stayed in the 3 bed bedroom unit. It's pretty spacious and very affordable. Staff were nice also.
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Josiah V. G.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6,6
/10
Reviewed 358 week(s) ago
The room is great. I would like to commend their customer service. It was beyond I'd expect but I was a little bummed out that they rushed us out of the room since they can't offer us a late check-out.
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Jessica J.
icon-Medical
Medical
icon-origin-TRAVELOKA
9,7
/10
Reviewed 359 week(s) ago
It was my second time to stay at Artina Suites. I think they upgraded my room. I stayed in a room with a kitchen and living area, and I don't remember booking that one. It was very spacious and comfy. Unlike other hotels, Artina Suites does not charge early check-in. However they have 1k deposit on arrival. In other hotels they require you 2k! The food taste good; and they are very hygienic when delivering your food at your room. All food, even coffee! were covered with plastic wrap. Other hotels don't do that.
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Sudariyono Sudariyono
icon-Family
Family
icon-origin-TRAVELOKA
5,7
/10
Reviewed 369 week(s) ago
The front desk staff less of the hospitality should be more smile, response of the staff too slow, how together solve the problem guest (especially guests came from other country / foreigners). No tissue, no glass, no pot for make hot water (by order) my opinion there is minimum requirements. For restaurant is good: for the staff, taste of food & price.
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