Me, my wife & 2 kids (10 & 5) stayed here, this will be the 4th or 5th time I have personally stayed here as it is a convenient location to my office. Each time I have stayed the experience has got a little worse, mainly because of breakfast. This time, a long wait, the incorrect order coming twice (we were not the only ones), soggy bread toast, terrible coffee, just not ideal at all. The rooms are decent, beds comfy, bath in the room was a bonus. My main issue is the breakfast, if you don’t intent to have breakfast, this place is a winner.

Easy parking and easy for T5

We had a great stay, from the handy onsite carpark, to easy check-in, a wonderful room and hearty breakfast. Highly recommend

Great early check in big rooms. Big bed Small tv and dated tv. Needs bigger

Comfortable stay…simple transaction but nothing special

Good rooms and a good breakfast. Thanks

We use this hotel each year when we attend Royal Ascot - being a bit further afield means the prices are much cheaper - this however doesn't detract from the stay! The location is excellent, 5 mins off the motorway on the edge of Staines town centre. There is a generous FREE car park (which initially attracted us here!) and the staff are great. We arrive before check in time, yet they always manage to find us a room to get changed in which is perfect. Our room was good, decent double bed with nice pillows - only downside this year is that the room had a sky light, this meant it was light at 5am, maybe these need a blind over? Breakfast was good, continental, and then full english or omelette, I had the omelette, it was both tasty and very large! Breakfast was also included in the price. We use the pub across the road for a nice evening meal next to the river. 10/10 - will book again next year!

Great location for the Rugby

Lovely hotel in a lovely location

They were very accommodating and held our luggage as we got in very early. rooms were comfortable.

Good breakfast clean room

Check in was superb. Martin was very helpful Recommend

Great size room. Amazing powerful shower. Very well maintained and clean. Staff were helpful and the breakfast was good. Car park was aboe to cope with all customers cars. Would use again. Two floors with no lift so if mobility is an issue ask for a room on the ground floor.

Check-in was very fast and I was welcomed by a very helpful member of staff. I was offered a ground floor room with a shower which was ideal and the room was well appointed for my one night stay. It has a good size car park and is conveniently located close to the town and only a 10 minute walk away from the train station. I slept well and the inclusive breakfast was very welcome.

very friendly , courteous staff and location is great

Upon arrival the room I was given the windows didn't close. I flagged this with the reception. He was very helpful and put me in another room which was much larger. That night I woke at 04:00 with my body itching all over. 2 showers later the itching was stopping. I went to the reception where no one was present and no information of how to contact anyone. I had no further sleep that night as I did not get back in the bed. That morning at reception I advised that I would not be staying in that room for an another night. The breakfast was below average and full of oil. Upon a full day at work I returned to find out that I had been upgraded to a suite. I have to say that the suite was wonderfully decorated and very tasteful however, that is where it ends. The table lights flickered when using them, I did not use them, the bath taps came away from the walls so I dispensed with the bath. and the heating came from a small radiator that emitted a strange sound which I allowed to heat the room before I turned it off for the night. I will not be returning.

All ok and good parking.

Room was big, mattress was soft, lots of parking space and breakfast was good

Clean, comfortable, reasonable price and good breakfast. Large car park for this area Directly opposite a good pub with terrace overlooking the river

The breakfast was continental and english combined, omelette great indian restaurant beautiful