Clean & comfortable.

Great option when in Lugano. Rooms are a bit small as usual for Ibis, but they are so well designed you don't really mind.

We absolutely loved our stay at Ibis Paradiso. The location was very good, the price was super affordable, the staff was wonderful, everything was perfect, the bed and pillows were so comfortable, cleanliness was 10/10. They have a very nice lobby/common area where you can sip as much extremely delicious coffee as you want for free. The hotel's restaurant was also incredible, we ate there the first evening; the food and the staff were also 10/10. There was only a bit of noise in the mornings from the cleaning staff and some low IQ guests laughing very loudly in the corridor at 1 AM, but overall, I can easily place our stay at Ibis Paradiso straight in the A tier. This was extremely close to perfection to be honest. We recommend 100%.

We loved staying here. Staff was very friendly. The room was great and had ac. The bathroom was quite spacious and parking was super easy to get in and out.

The property itself was great. As a budget brand, everything was basic, but functional. Importantly, the A/C worked very well and the shower was great. Breakfast was subpar and probably not worth it. But, my biggest complaint is that I was twice locked out of my room! On the third night of my stay, I was locked out and told "there is a problem in the system and you owe us more money". I asked that we sort out the issue later and that I be allowed back into my room as I had just come back from exercising and it was a hot day. The gentlemen at reception, Andrea (sp?) refused to fix my key card until I paid an additional 9CHF for who knows what. After much discussion, I finally just agreed to pay the money because I was hot and tired and needed a shower. This is NO WAY to treat a guest booked for 9 nights on a cash stay. Utterly ridiculous and very disappointing.

Todo excelente

Room is a little small but it’s an Ibis after all

It has been a very nice stay, the staffa was very friendly and profesional ! strongly recomanded

Everything seemed new. The room was well designed, a very comfortable bed and pillows, an extensive breakfast bar with so many goodies. The finishes and common areas are excellent, the staff extremely friendly. And what a value in Lugano.

The hotel would have been good if it weren’t for the disgusting, heavily stained carpet in the bedroom.

Need to add cups and better towels and sleepers

Hotel was fair. Noisy in mornings. Weekend breakfast full so had to return after an hour. Note they reserve full price of your stay on credit card AND then ask you to pay full price too

Great bar, breakfast and room with good location

excellent location, easily walkable to the town centre along the lake side. Room was clean and comfortable, and parking simple and straightforward.

In waking distance of downtown.

Very good functional option at a decent price, nice staff.

Nice hotel, friendly staff, and very well located with a convenient bus stop nearby and nor far from the main train station. Recommended.

Excellent breakfast . Ckeanscand modern hotel. Awesome staff

OK

Very small rooms and toilet. Not worth paying 190chf.