8,4
Very Good
From 136 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,3

Meal

8,1

Location

8,6

Service and Facilites

8,5

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Traveler Reviews Fersal Hotel

Number of reviews per page
20
40
Customer reviews
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Bryan A.
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9,7
/10
Reviewed 112 week(s) ago
Surely we will booked again 👍😊.
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Jarlene E. C.
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10,0
/10
Reviewed 121 week(s) ago
2nd time ko na magbook dito. Ang laki ng room at napaka helpful and accommodating pa ng mga staff. We have 5 big luggages and they helped us hanggang sa room namin.. Got a little problem lang sa pag check in, parang di pa marunong yung isang receptionist. Di ma locate yung booking namin sa traveloka, eh binook ko na ito A month ago pa. I think dito nako palagi magccheck in. Lalo pag umuuwi kuya ko from SA and the fact na malapit din siya sa Gateway, Araneta, Farmers and sa Bicol Isarog Bus Terminal para makauwi kami Bicol. 😅 PLUS ANG SARAP NG BREAKFAST NILA. Kaya lagi kami nag aavail. Hahahaha
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Gerarda Penaranda
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8,5
/10
Reviewed 150 week(s) ago
Good to stay if you need to go out during day. Good internet.
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Gerarda Penaranda
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8,5
/10
Reviewed 151 week(s) ago
Great stay. Hope to be back. Book again.
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Gemalyn B.
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5,7
/10
Reviewed 152 week(s) ago
The service in this hotel is very poor. We asked for housekeeping to clean our room. We waited for 5 or 6 hours before the housekeeping arrived. We asked for plates and glass to our suprised the receptionist told us to go down and get the plates and glass.
1 people find it helpful
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Jarlene E. C.
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9,4
/10
Reviewed 153 week(s) ago
The staff were very helpful. The room was huge and comfortable. Thanks Fersal:).
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Camille N.
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9,7
/10
Reviewed 168 week(s) ago
I had a good stay. The staff was very accommodating and quick to respond to requests or questions. The food was good and the room was comfortable.
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Jidapa C.
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Backpacking
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8,8
/10
Reviewed 294 week(s) ago
Great location - within walking distance to Cubao bus port and Ali Mall. Room was comfortable and there was refillable drinking water.
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Sheila M. A. D. R.
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Business
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10,0
/10
Reviewed 296 week(s) ago
Room was clean and big. Breakfast was delicious. Parking was safe.
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Glen R. B.
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Family
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8,8
/10
Reviewed 340 week(s) ago
Friendly staff, comfortable and clean room. Will be back again here soon with my mother. The breakfast is good, it’s just that it’s only in small servings. Thank You Fersal!
1 people find it helpful
Sharon
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Family
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5,9
/10
Reviewed 344 week(s) ago
Not good as we expected. The room is a squash and a squeeze. The furnitures are too old. They don't provide kettle in the room and needs to request room service just to have hot coffee. Service was polite but too delayed. There were no utensils available because they said the pantry was closed already. The reception area is neat though and the receptionist is accommodating and friendly.
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Amy A.
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Backpacking
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8,5
/10
Reviewed 350 week(s) ago
Great place to stay as it is accessible and walking distance from Araneta Center. The room is spacious, lots to move around. You'll have lots of privacy as the area is quiet.
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shellia
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Backpacking
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6,1
/10
Reviewed 351 week(s) ago
except for the friendly staff and good location, I can't compliment anything the shower head is leaking, I ask to be fixed and it's still the same when I go back to the room
1 people find it helpful
shellia
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Backpacking
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8,7
/10
Reviewed 351 week(s) ago
overall, housekeeping is very friendly, breakfast is not buffet, but we have to choose 1 portion of food which for me is kinda small portion. the taste is kinda plain, I order for sunny side up egg and get broken egg - the room is clean, - standard facility, - location is good, I didn't expect much, all I can say everything is very standard
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Romel S.
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Business
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9,1
/10
Reviewed 351 week(s) ago
It was a nice stay for an old hotel. All the staff were very accommodating and definitely I will be glad to stay again soon.
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dadak p.
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Romantic
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5,5
/10
Reviewed 351 week(s) ago
This hotel is in good location but the service is not good. We stay their for 2 nights and never clean the room even we put outside the door to make up room.
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Jayson Llona
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8,7
/10
Reviewed 354 week(s) ago
I booked a deluxe room with free breakfast for one night.. the staff is very accommodating. but when I go to enter to the hotel room so small and specially the bathroom, the toilet bowl so near to the wall you cant use the bathroom with comfortable because small space. that's only the problem..
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Ronald De Guzman
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Romantic
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9,7
/10
Reviewed 354 week(s) ago
Very clean and safe hotel to stay in cubao and walking distance to malls and other interesting places in cubao.
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Rocille V. P.
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Romantic
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10,0
/10
Reviewed 354 week(s) ago
friendly staffs. Nice bed sheets and pillows. Good condition aircon. Very clean and neat room and bathroom. The problem is, they lack in on the parking area. We will visit again.
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harlene a.
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Business
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8,5
/10
Reviewed 357 week(s) ago
Worth every penny! I just do love the room that it makes me feel like on my room. Very clean and staff are very courteous.
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