Boosting the rating because the service was EXCELLENT. Everyone we spoke to at the Reception was so welcoming, happy to help, generally great to deal with. The room was clean and the breakfast (included in price of the room) had a good selection. The bed was comfy. The rooms have a bit of wear and tear and on the first couple of nights there was a strong smell from the bathroom (eventually dissipated with proper ventilation). Overall a good stay at competitive prices for Como but think economical comfort versus a 4-star treat.

The breakfast was not bad, and the young lady at the front desk was very friendly and helpful. The hotel however was nothing like a 4 star hotel should look like - it is barely 3 stars on a good day. The economy room was damp and had a weird smell, and came with a completely broken bed frame. We were given a premium room instead on a top floor which was better, but still had horrible mold in the shower and clean towels came with disgusting clumps of hair in them. There is no parking at the hotel either despite what the description says. Do not recommend.

Staff is very helpful. Room and bathroom is in good size. Everything works well. Nice and clean room.

Very friendly and attentive staff but that's about it. The mattress on our bed felt like it was just springs. We asked to move rooms for a better bed but were told all the beds are the same. The room itself was very tired looking and in need of updating and had an odd smell. The bathroom was clean but the shower frequently ran out of hot water and failed to drain fast enough so had to frequently turn off to stop from overflowing. The breakfast was basic but not amazing quality with a bad tasting vat of instant coffee on hand. Cappuccinos could be made on request which was a saving grace. The location of the hotel was perfect it's just a shame it's been left to deteriorate, it could be great with some updates.

Olga went above and beyond to help us out from our late check-in to recommendations around the lake and also made me the best espresso I’ve ever had in Italy. I was very pleased with the courtesy and customer service. Yes I do recommend this hotel. It’s very very economical. And the location is great thank you Olga and staff.

Delicious breakfast spread (Try the fig cake!), Daily cleaning, spacious rooms, amazing value.

Easy check in and checkout, spacious clean room

Fantastic!

Breakfasts is delicious, room was very tidy and staff were attentive and courteous! We had a great stay! Town is very pretty.

The staff was amazing giving helpful hints on where to go, the room was large for our family of 5 and very comfortable. A "peek-a-boo lake view was a nice treat. A great location. Parking was on the street, we got lucky just around the corner. Delicious huge Breakast.

Lovely stay in lovely hotel

Recommend! Very clean, quiet, spacious and great value for the money. I am picky and I would return

Good location but this is definitely not a 4-Star hotel. AC didn’t work, bed was horrendous, pillows paper thin, breakfast week. It is what it is, but severely misrepresented.

Not enough toilet paper was given. They have small rolls. There is not a lot of options for restaurants. I would say to stay at a hotel that is closer to the main center. Breakfast was good. Bathroom was not clean. There was hair on the hose of the water spray attachment and hair on the floor. Very small room and bathroom.

Hotel is in a good location in Colico, not far from the train station and just a short walk to the harbour area with most of the restaurants. Also a great selection of food at breakfast

Excellent and friendly service throughout our stay, many thanks Maria and Jana. Just a short walk to the lake.

Very sweet little room. It was tiny for three people plus suitcases, but we made it work. The woman at the front desk was wonderful! Breakfast was very good, and it was very easy to get to the hotel from the train station by foot. We could also easily get to the water ferry dock by foot. Just a warning for those coming in winter, most places are closed and the ferry only runs a few times a day. We did not get to see much of Lake Como because we had to wait four hours for the ferry. I wish we had planned more time to visit, it was so beautiful!

Staff were courteous, the place was very close to the lake, the bedroom and the bathroom were quite comfortable and the breakfast was very good. I would certainly like to come back to this hotel.

Nice location. Clean and well maintained, Good buffet breakfast. Great and helpful staff.

The location was great. Just a short walk to lakeside.