Overall Ratings & Reviews Posada Doña Luisa

Nice place and excellent staff.

Excellent I’m so happy for stay my family have thankful with the gays who work the night shift very professional. Thank you, see you soon

Great location & Price

Property is in short distance front Central Park, and quiet staff is very helpful , friendly. Personatly my best choist.

Poorly costumer service

This quaint hotel is conveniently located within a 5 - 10 minute walking distance to Central Park, La Merced, El Arco de Santa Catalina and plenty of good restaurants. The staff is friendly, attentive and helpful with directions and general questions. The common areas such as the kitchen, patio and main floor restroom are kept very clean. Second floor passageway has an extraordinary view of el Volcan de Agua. Shout out to Roxana and Cesar who manage the front desk. They're communcative and super nice people.

Front desk was very friendly and helpful, always had suggestions to where to eat and go. We where able to book all of our tours with them and thy provided excellent suggestions and comments. Will definitely be staying here again in the future

This hotel is one of my regular places to stay if I am in Antigua more than one night. The staff is friendly and the rooms are clean.

Parking on the street was the biggest complaint

Staff was friendly, welcoming and very helpful

I found the hotel to be exceptionally clean and I felt very safe and comfortable there. It was quiet and i got a very good night's rest.

Noisey families with children, no hot water,

It was a nice property and the staff was extremely friendly.

The location is great. All restaurants and shops in Antigua are just steps away. It’s nice and clean (with the exception of a huge hole in one of the bed’s fitted sheets) and decorated really cute. However, the walls are really thin and you can clearly hear other guests in their rooms. Also, everything squeaked. The beds, the bathroom door, the fan. What I’m most disappointed in is that our rental car was broken into during the night as it was parked right out front. A window was smashed and our shoes that were left in back were stolen. The officer we talked to was really disappointed in the check-in staff for not asking us if we have a car and informing us of a safe place to park. He says this happens on this street a lot and it’s very poor customer service to not warn us. To summarize, it’s a decent place to stay in a convenient location, especially for the price, but don’t park your car on that street.

The staff attention is warm and excellent. There is only two things that this hotel could improve: The breakfast time starts at 7:30AM but most of the tours in Antigua have a pick-up earlier than that, we stayed 7 nigths but could have only 3 breakfast. Rooms need better fresh air ventilation, the temperature outside is fresh but the room at the end of the day is very hot and humid. You will need to keep the door open with the fan at full speed for some time to push fresh air into the room.

Good location near the Central Park. Beds were comfortable. It's the rainy season so there was a little musty smell in the room when we arrived. It was good to have a fan in the room. Coffee was available in the 'dining area' but was not made until late morning. Would have been better earlier. Wifi was good.

I was there during Semana Santa when prices double or triple. Book ahead so that you avoid mediocre places like this one - at $40 a night it is fine. But at $100+ it is unfortunate if you are placed here...especially with no breakfast, no AC and shower was not even lukewarm. Staff are friendly so I can't fault them.

Kept up till 3 am most nights because of bar next door; loud music & noisy patrons. room was less than average, needs updating. Shower was lukewarm at best.

No parking lot. Is just a Bed, no breackfast service. Even the pictures over the balcony have an ugly steel sheet inside. I'll not choose Posada dona Luisa again.

It feels like home. Although then don't serve any breakfast or meals, you have the option to cook. Eateries are everywhere too. McDonald and Burger King are just around the corner. Everything is accessible like the plaza, market and the ruins. Don't forget to visit the cathedral and some other gorgeous churches. It's safe to walk even to stay out late at night. People are polite and not noisy. No thieves and surrounding is very clean.