Some of the staff was great. So much disappointing when I paid for palenque section and I request a room on the lower level due. Incapacities to take stairs.They offer me a room on another section not far from the pool and I accepted was the only choice that I have at that moment. And rooms need to be clean more bathroom was dirty. Food not good and very expensive. Not the Estero I used to go before. Very disappointed.

Was lovely and not super crowded. Very private area. The restaurant on the beach was delicious! Enjoyed that very much. Only complaint would be lack of fridge in our room

Todas las areas muy agradables pero tenian renta de espacios en la playa, costo de 1000 mx por espacio. Eres huésped no debería pagar por estar en su playa.

Awesome service, exelent staff. Food very good and tasty.

Very old facility that is not well maintained. Internet was intermittent and staff was unhelpful.

There was NO fresh water in the rooms. It was all salt water. I can understand salt water pool, but in the rooms? This was NOT disclosed in the website.

Good price with a wonderful view, private beach and swim up bar! Great Amenities!

Las habitaciones viejas con falta de mantenimiento, el zinc comletamente oxidado, la comida muy cara, creo que se aprovechan de que no hay nada cerca para salir a comer, lo rescatable, el paisaje

We stayed at Estero Beach Hotel & Resort for 7 nights and had a mixed experience. The resort itself is nice, peaceful, and (most of!) the staff were wonderful—friendly, helpful, and accommodating. We especially appreciated how the front desk handled the issues with our first room. We booked a Tikal Room advertised as a garden-view room, but ours actually faced the parking lot. The room also had several maintenance issues: the balcony screen door was broken, the bathtub faucet continuously ran, the bathroom lights kept turning on and off, and the Wi-Fi didn’t work. Overall, the room felt dated and in need of maintenance. We brought this to the front desk, and they offered us a complimentary upgrade starting on our fourth day. We were very grateful for that, as the new room was amazing and significantly improved our stay. A few things future guests should know: the resort is a bit far from Ensenada, which you likely know ahead of time, so transportation costs can add up. Food and drinks are also not included, so between dining and transportation, we spent more than expected. The gym was another disappointment—it is very outdated, with random hodge podge equipment, and no air, towels, or water. Overall, we enjoyed our stay. With some investment in room maintenance, the gym, and updating the resort, this could be an exceptional place to stay.

I've stayed here several times, and it has become my go-to place. Every visit has been a wonderful experience. This time, I traveled with my young adult child, my teenage son, a friend, and her teenage daughter, and we all had an amazing time. One of the things that stands out most is the exceptional customer service. It was such a nice feeling that several staff members remembered me from previous visits. Everyone was genuinely welcoming, friendly, and attentive, especially the team around the pool area. A special thank you to Mario, who manages the towel station by the pool. He was incredibly kind, helpful, and always greeted us with a smile. The poolside servers and bell staff were also outstanding and made us feel well taken care of throughout our stay. The property is clean, well maintained, and offers great amenities. The restaurant was another highlight. We had breakfast there, and the food and service were excellent. The biggest hit for both the teenagers and adults in our group was the paddle-board rental. It was reasonably priced. Overall, this hotel continues to exceed my expectations.

Very helpful and friendly staff. The best service.

Love this place, third time staying there. Only issues were their WIFI is garbage, nothing to watch on tv other than 2 channels, you can't even sign in to Netflix because of the poor WIFI. You call front desk and all they say is we have a tech working on this, and yet nothing changes. Also pool water looked kinda murky, we figured someone would probably be cleaning it in the morning but that never happened and the water was just as bad as before.

This is my go to place for Ensenada.

It was a good time. There is no working WiFi in the rooms or by the pool or restaurant. Bring your own hand soap and shampoo and conditioner. Staff was good but need to greet and smile.

N

Lovely vacation with the family! Good food, good service. Friendly staff, many fluent in English. Would stay again.

We took our grandson with us and we had a wonderful time! We were poolside most of the time. The views and hospitality were amazing! Staff were always so helpful and the food was great! Will be back soon!

clean, quiet, pleasant, helpfull, treat you like family, highly recommend.

The resort is a gem. The

Oscar the manager, was awesome! He made our stay memorable with outstanding service!