Overall Ratings & Reviews Mirador del Recuerdo

We, 2 people, stayed in a Junior suite - 2 bedrooms, 2 baths and a kitchen. According to the description, the kitchen should have utensils, plates, pans and pots but had none of that. After some arguments the receptionist brought an aluminium teapot and a few plates and cups. The same receptionist refused to give us a second key though we insisted that we do need one. We were given a second key on the next day. It is one of those plastic programmable keys so I do not see why it was so hard to get a second one. Further, a free breakfast is included but in our first morning we found a row of clean pots with no food to be seen around. We were told we should order and they would cook it. They have no menu and you are supposed to order what comes to mind and hope they can bring it. This was not explained at reception. The personnel speaks only Spanish so this is a problem when there is no menu and your Spanish is limited.We ordered 2 omelettes and some fruit and coffee.The fruit was a tiny quantity, the omelette was ok.We did not go for breakfast in the next days as we found it inconvenient.Also, the hotel has no heating or AC and the nights were cold. Eventually I got sick. The neighborhood is walkable but not tourist friendly, it was hard to find an open restaurant on Sunday evening when we arrived. The hotel would cook dinner for you for unknown price if you tell them 4 hours in advance. I would not stay there and do not recommend it for someone with limited Spanish.

So great place! I like the view from my apartment. The rooms and kitchen really comfortable.

Decent 1 night only for price---stafis nice and doing the best they can in a 1-2 star hotel!

The rooms in that hotel do not have a temperature control system. The room was extremely cold and i asked for a heater. They could not provide anything in the first place saying that the heater was already used by another client!!???? After insisting, they gave me a small heater that is normally used under a desk, to warm up an entire room!!!

It is a nice hotel created from apartment building, with spacious, clean rooms. We got 2 bedrooms- 2 bathrooms apartment with great view. Friendly staff, willing to help with any issue, like very late check-out. Rich and tasty breakfast. Hotel is located in-between airport and Old Town, with easy, no-expensive taxi ride.

Opun check in we were given a room that had not been serviced. Attendant gave us a different room. Room seemed fine since we checked in late. Called down to order room service....no room service but they did have a restaurant call us that delivered. Food was overpriced and horrible. Toilet ran all night. In morning we discovered we had no utensils...no glasses..cups...dishes etc.so having a kitchen was basically useless. We had no towels..no shampoo and no soap. Breakfast the first morning was ok. The second morning when we went down to breakfast we were informed the cook did not show up so there would be no hot items...we complained to the front desk as this was unacceptable since eggs do not require chef skills to cook...we were then served eggs. Seems management does not care about the amenities they post...probably because the prive is so low..however they could raise their price still be competitive and service their guests better.

Excellent 1 night stay-did not have chance to

I stay over night, great location to go to embassy, they pick me up from airport, great room nice clean big.I recommend this hotel

During Check-in they told us that they had replaced us to a partner hotel just in front because they didn't have place. The room was clean and well equipped but it was in front of the main stairs and it was very noisy. We asked for another room but there was nothing available. we stayed three nights, and all of them we were woked at 5:00 AM for the noise.

My stay at Mirador del Recuerdo was great. I will definitely make this my regular hotel for my trips to Bogotá. It is clean, comfortable and secure. Though low cost, this hotel exceeds it's value beyond being inexpensive accomodations. The staff is excellent and the manager is always available to help. Most of all, I cannot thank the staff enough for their care and concern for me. When I arrived, I realized I lost my passport at the airport. Two of the staff took my back to the airport and facilitated my interaction with the police and I got it back. What a relief and it was due to the extra effort of the hotel staff. (And the Bogotá Police were great, too.) This may be what you call a "budget" hotel, but it's services and the staff especially make this a great stay. I recommend the hotel and will stay there again.

Room excellent but in weekend people's making to much noise. We can't sleep confortable. People's in party and not body do something to stop.

WE WERE PUT IN THE ROOM WITHOUT KITCHENETTE ON THE FIRST NIGHT. AFTER REQUEST, THEY MOVED US TO ONE WITH THE KITCHENETTE WITHOUT ANY GLASSWARE, DISHES OR COOKWARE THE NEXT DAY.

The room is like small apartment , and in the web site says it has kitchen utensils , there was nothing , not even a glass for water. No coffee maker ; And when ask for them they say they did not come with the room. . What for to get a place with a kitchen , ,if you cannot use it. Themroom service was suppose to be until 10 pm . We call at 9:50 and they said it was not available any more . Then they call back and accommodate . There is one guy that was fantastic he did everything . The girls at the reception not very helpfull and with an attitude. The hot water in the shower all of the sudden goes completely cold and you have to wait until it comes back out. We were 2 guess only gave us one towel . The room was nice and good size, and clean

Excelente. Gracias por todo

Muy buena atención del personal

Excelentes instalaciones, gran equipo de servicio super recomendado

Es un gran hotel no había tenido tan buena atención en un lugar como este muchas gracias a cada una de las personas que estuvieron al pendiente de que mi estancia fuera la mejor

La verdad no me gusto el sitio y no volveré allá. Ese día llegamos bastante tarde como a las 10 pm sin embargo A las 11 pm tuvimos que solicitar cambio de cuarto ya que las personas del cuarto contiguo estaban fumando terriblemente y por el tipo de construcción el olor llegó hasta nuestra habitación, se supone que debería ser un espacio libre de humo. De otra parte la habitación inicial no contaba con los implementos básicos para la estadía tuvimos que llamar en varias oportunidades para que los a trajeran. Las chicas de recepción muy amables y prestas a colaborar en los incidentes presentados, sin embargo es una experiencia que no voy a repetir.

Para empezar hicimos check in muy rápido eso estuvo muy bien pero nosotros llegamos a descansar después de tener un viaje de 10 hojas y pues justo al frente del hotel hay una construcción y pues el ruido insoportable sonaba todo durísimo y pues no podíamos descansar , en la noche salimos un rato y regresamos todo muy bien sin ruido , a las 7 am comenzaron de nuevo con el ruido , fuimos a tomar el desayuno estaba bien más no excelente , en si la estadía fue terrible.

Houve um problema com o tipo de reserva, no site aparece o que ele chamam de apart suite júnior. Mas na realidade estão vende habitação standard. Depois de muita conversa acabaram oferecendo o que realmente pensamos ter comprado.