The hotel was clean, the staff was very helpful, and the room was surprisingly large and spacious for three people. The location is also convenient if you’re arriving by train, with the train station nearby and a tram stop close to the hotel that makes it easy to get to the city center. There are two things I would note, however. First, there are limited restaurant options within easy walking distance of the hotel. More importantly, we specifically chose this hotel because we were traveling with an elderly person and needed reliable elevator access. Unfortunately, the elevator was out of service for our entire stay. Overall, we had a pleasant stay, but if you are traveling with someone who has mobility challenges or specifically need dependable elevator access, I would recommend confirming the elevator is working before booking.

This is a small hotel. Very well maintened and very close to the train station. Clean room with 6 pillows. I love it. We really enjoyed our stay . The hotel also provide breakfast. A very nice staff.

He had a great stay. The property and rooms are clean. The breakfast was very good. We wanted to be close to the train station so the location was perfect for us. The highlight was the staff! They are very helpful and pleasant, wonderful to deal with!

It's a comfortable bed in an area convenient for both train station and public tram usage. The neighborhood has a lot of students and all of the usual conveniences you would expect in a neighborhood where people live and work. I appreciated the hot water, & bath for my son.

Karen on reception was very helpful and always ready for a laugh

The staff was very friendly and answered many questions about the hotel and Ghent. They provided a great guide with a map of Ghent - we loved it as it had a summary of each site we visited. There was complimentary water provided. The room was very clean and spacious. The bed was super comfortable. The breakfast was delicious. There was a variety of fruits, cold cuts, cheese, pastries and more. They would make you a hot dish from their menu that is included (fried eggs, bacon, potatoes, sausages, etc.) It was a convenient location close to a train station, trams, laundromat, restaurants, and grocery stores.

Great location, very friendly and helpful staff. Great breakfast options. Room was large and very comfortable.

Very clean room, staff explained every clearly. Short but great stay. Very close to Gint-Saint-Pierre train station, which was ideal

Room was spacious and very clean. Lots of natural light. Convenient location next to the train station. Safe and quiet area.good food options nearby or a 20-30 minute walk to the central area.

Quiet and comfortable stay with all the amenities including a bottle of water for each guest. We enjoyed our stay and would recommend this place for anyone who is looking for a hotel near the train station to explore Ghent and nearby cities such as Bruges.

clean, breakfast very good,staff friendly

Great staff at reception staff, teeny tiny elevator and stairs are even smaller and quite dark. Firm bed, large room with a view of the back neighborhood. Bathroom ok - shower in the tub thin towels, no magnifying mirror. Bottled water ( refillable) available at no charge from reception. Super close to train station!

Comfortable room, quiet, friendly and close to the train station. Will be back

We had a fabulous stay at the Carlton Hotel. The staff and the owner were friendly, easy going and very helpful. The room was spacious and the breakfasts were a delight. We'd have no hesitation going back to the Carlton if the opportunity arose.

friendly staff. close to train/tram station

Super comfy beds, quiet location. Staff was friendly and accommodating. Great location close to train station and transit. Easy walk to Old Town.

Great staff very friendly and helpful at reception. Nice room quite large. Bathroom a little small but ok. Great location near station and lots of restaurants in area with a 25 mins walk into the old town or short tram ride.

Very conveniently located one block away from the train station. The hotel is small, but good enough if you travel for one night to Ghent.

Breakfast was superb and one of the best selection of food items I’ve seen. I especially liked the eggs cooked as requested and the freshly squeezed apple juice.

Very nice small hotel close to a beautiful park and walkable to city center.