8,8
Very Good
From 989 reviews
Cleanliness

8,4

Room Comfort

8,4

Location

8,6

Service and Facilites

8,6

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Traveler Reviews Palace in Moon Beach

Number of reviews per page
20
40
Top reviews
Priscilla
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The moon beach museum resort is a literal slice of paradise!!!! I would absolutely stay again in a heartbeat. My husband and I went for our honeymoon during a three week trip to Japan, and after the hustle and bustle of Tokyo, Kyoto, and Osaka, it was the perfect way to finish our trip. The room was beautiful with an ocean view, the sand was white and the whole area gave Hawaii vibes. One day we went scuba diving and we used an outside company; the front desk staff helped us to schedule our excursion. The whole hotel feels like a dream. It's so gorgeous with greenery everywhere. There's even a salt water tank with tropical fish in the main hall. There are two pools, an indoor and outdoor pool, and of course the beach right there on the property. Walking distance from the hotel are tons of delicious restaurants and bars.
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Tomas De Leon
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

.
Julie
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

You have to pay to be on the hotel's private beach, it's so weird. The hotel is nice but it has seen better days. Breakfast buffet is ok but it's exactly the same everyday. Buffet dinner was crazy expensive (240$ CaD for 4) and not very good.
Simon
icon-Leisure
Leisure
10,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Beautiful resort and beach!
Wilson
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

1.5 hrs from Naha ( downtown/ airport) , super nice beach front and nice local restaurants closeby (walking distance). Hotel aged and well kept. Need to plan ahead for airport transportation cause airport limousine bus runs only 4 times daily and you will need private taxi if you have early flight leaving which cost you a fortune. Good place to for staycation and honeymoon. Limited choice of restaurants, only one Japanese and the other one is buffet restaurant. Staff are friendly and helpful.
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Kaori
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Room was enormous and clean. Balcony had a view of the sunset on the beach. Never seemed busy. Pools were lovely. Club amenities were a nice touch.
Mark
10,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

This was one of the most beautiful places I’ve ever been to!
Michal
6,0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

The hotel was built in 1975 and while the architecture continues to appeal, it has not been very well maintained. There is a lot of rust, peeling paint and chipped walls. Room has a lot of poor maintenance, for instance the bed bottoms were totally torn. The hotel staff speaks very rudimentary English and were not able to help with anything but the simplest requests for help. The breakfast is not particularly tasty, and one wonders why the sugary water is offered as a “juice”. Wifi coverage is very unstable and rather slow. And I haven’t even started talking about the school trip with dozens of kids that could have been seen and heard on the beach, in the restaurant, or at the pool.
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Svetlana
icon-Leisure with Children
Leisure with Children
8,0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Fit for families with kids. However for such expensive place, to pay for beach umbrellas and towels and pool usage is too much
Kyle
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

Beach access and beautiful facilities
Yoel Argunawan
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

This awsome interested for stay holiday
Tara
8,0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

Expensive
thathsara
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

little bit old
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

It had a private beach so we could go whenever we wanted to. Even the breakfast buffet was full of options and delicious. The staffs were friendly too.
Heng Yi
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

My stay was excellent. Some staffs don't speak English, but their service were good. One suggestion would be, to increase the variety of buffet, we stayed for three nights and unfortunately, the majority dishes were the same for lunch and dinner.
Verified traveler
icon-Leisure
Leisure
8,0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

It was a private beach so not too crowded. And you will really feel close to nature because on how its build. They are so accomodating and will help you in any way. It was close to bus station so you can visit other places even if you don’t drive or have a car with you. It was really an amazing experience to stay here.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

Very close to beach. Beautiful architecture with botaniques.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
2,0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

FOREIGNERS BEWARE! We had an awful experience at this hotel, which is unfortunate because we were very excited to have access to a private beach and pools. These facilities do not allow tattoos (this information is NOT readily available at booking), so my husband was asked to put on a shirt while we were swimming. He went to the front desk to politely ask about this policy and was ridiculed by the staff (particularly the manager). They laughed at him and referred to him as "gaijin" (a slightly derogatory word for foreigner) multiple times. We live and work in Japan and understand the culture surrounding tattoos, as well as the negative feelings towards Americans due to the trouble historically caused by the U.S. military bases. However, this level of rudeness and blatant racism is unprecedented, especially in the hospitality industry. Combined with the fact that the outdoor pool was closed and the other pools/beach had limited hours, we basically paid a steep rate to use our hotel room (which was nice, but out of date and had electrical issues) and swim/sit at the beach with clothes on. We have had great trips to Okinawa before and plan to return many more times, but we will never book Hotel Moon Beach again. We were treated as an inconvenience rather than as customers, and clearly the quality of our experience is valued much less than that of Japanese guests.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

All of Moon beach was occupied by the resort. It's a bit far from the airport, but the resort is beautiful.
Jamie
10,0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

The parking was fee was not included to my knowledge, however the stay was VERY good. Me and my wife really enjoyed ourselves. We will definitely be going back.
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