Overall Ratings & Reviews Arkadi Hotel

Great location. Very friendly and helpful staff. Clean room and facilities. Overall great experience. Would go back.

Extremely noise from outside couldn’t sleep from music and cars

Excellent Hotel. Very friendly and helpful staff. Location is also good. We will definitely be returning.

Totally enjoyed our stay here. Very clean, comfortable and accessible to everything nearby. Had a wonderful desk clerk who was very helpful with our needs and recommended a great restaurant. Would surely stay here again when in Chaina.

Great hotel in an excellent location

Excellent reception staff, clean and comfortable room, superb breakfast buffet. And great central location too.

Reception is always friendly and happy to help. In general what I consider proper Greek hospitality and always willing to go the extra mile. Would definitely recommend.

Great location and great friendly staff, especially Joseph.

Property is clean and well maintained while being in a central location. Impressed with the staff in knowing their guests. I had requested a scheduled taxi for an early morning departure. I realized I hadn't given them my name or room number, but still received a call from reception when the cab arrived. That was impressive customer service.

Nice hotel clean, and excellent customer service. Good breakfast, just waking distance to the stores and the restaurants.

Very nice hotel, super staff right in the middle of Chania.

Staff was so friendly and the Breakfast was AMAZING!!!

This hotel was a breath of fresh air. It felt brand new and had all the touches to make your stay comfortable. It is also in prime location and is the best place to stay in Chania. The bus to the beach is right close by, one is right across the street. The receptionist are so thoughtful, kind and friendly and makes your stay so pleasant. The breakfast is by far one of the best I’ve had in a hotel. The lady at the breakfast area was very attentive to my needs and offered to prepare something for me because I’m vegetarian. I highly recommend this place and I’m hard to please.

Great and very central hotel! Super duper friendly staff, and the main reason for this good review is jus that, the staff. Everyone from receptionists to the cleaning folks was top notch! The rooms are okay, maybe not the most stylish ones, kind of simple yet modern, if anyone cares about that. Good bed and AC

Excellent location, super friendly staff, great room’s size view’s! Perfect! 👌😊

We loved this hotel. The location is perfect for anyone needing the central bus station and it’s also close to the Old Town. The reception staff are very friendly and although we left very early, around 4,30 am, they still had a pack lunch for us to take with us. Rooms are comfortable too. Very positive experience.

Very easy to find in central location. No noise from traffic. Comfortable room and bed. Will book again

Our stay was for one night only. The hotel met all our needs except for the weak Wifi and our inability to raise the room, window blinds. The service was exceptional from the three receptionists (different shifts) and the breakfast coordinator.

Great hotel location very near bus station (5 min) and from old town (3 min walk). Great breakfast. Nice room

Hotel very well placed to access the old town and Venetian Port and just around the corner from the central bus station.