Overall Ratings & Reviews Hotel Heian No Mori Kyoto

It’s not bad, so don’t take the 3* as bad necessarily. The room and property itself is fine, a bit outdated, but decently sized and perfectly functional. The staff were also kind and helpful. Mainly 3 stars because I think it’s overpriced for the location and the hotel age. It does have an onsen and free breakfast, so those are positives, but I noticed some of the residents can be noisy, and I think they host some sort of club or meeting for the Kyoto University students nearby, which can be a bit disruptive. It is also a 20 minute walk from the closest station, and also a 15 minute walk to the closest convenience store/drug stores. There’s a 24hr grocery across the street, but they’re pretty limited in their ready to eat meals, so you’ll probably have to walk a bit to get to anything. I know the hotel does offer a shuttle service to/from Kyoto station, but they only run certain hours and I did not use it, so I can’t comment on that service. Overall, it’s not bad, but for the price I think there are better options both in location, and modern convenience with hotel amenities

Nice hotel with big rooms

High value for money you will not find anywhere else. Although the property may be a bit aged it's well maintained, up to our expectations.

It went well

The breakfasts were wonderful in variety, always warm, and the variety of beverages was great. The staff was very friendly and really looked after us. Everything was always clean and the staff was very welcoming. Being located next to the Rabbit Shrine was an unexpected delight. I just wish we could have had a double bed.

Nice comparable and clean hotel.

It was great , but in the end I was about 10 minutes late to get out of the room. The Frond desk called me to enhance my leave in 10 minus, which I was thinking anyway. The tone of his talk was a bit forceful as if I was not leaving the rightful matter. Considering I paid in full when I got in the previous day, I thought they were rude, which I told them.

We really enjoyed staying at this hotel. It is quiet, large (relatively in Japanese standard).

The staff are fabulous. It is a nice resturant and we really enjoyed our stay...

Old hotel and refurnished some of the furniture, claening lady not really done the job properly, not very clean

Hotel was quite nice. Easy enough to get to and free shuttle to Kyoto station was good. The problem is the hotel has very thin walls and you can hear talking from the rooms next door as well as noise from above and below. The laundry service is very expensive so they should have self use laundry facilities. There are a lot of tour bus tours coming through so constantly busy and loud. Lastly, Expedia says they show the final cost of the stay however when checking out you are charged an additional tax per day (400¥) of your stay, whilst it’s not an exorbitant amount it would be good to know up front or for Expedia to tell you about this. Despite the above we’d still stay here again.

With parking, pay parking fee 1,000 per night / double room Bigger than a single bed But cheaper, clean, good looking and there is a convenience store right across the hotel just across the crosswalk.

Wonderful location. Plentiful breakfast buffet with both eastern & western style dishes. Japanese style room was more like a suite with comfortable western style beds.

The rooms are a bit bigger than the city hotels. It is an old hotel and nothing to do during night time so this is not good for a younger crowd. Our luck wasn’t on our side during our stay, our security box in the room was openned twice during our stay and in the second time money was stolen from us. The hotel offered to give half back from our stay but it was just frustrating that something like this happened and since we needed to leave back to USA it was pointless to do a police report.

Location is near the Philosopher's Walk. They provide a free shuttle service to and from Kyoto which is great. The driver even takes a different scenic route to the station every day which is a bonus and like a free tour. Room is large and comfortable. Staff are helpful and friendly. The hotel buffet restaurant is terrible and not recommended.

The hotel was close to a small grocery store that was convenient for us when we needed a quick snack. The service was great. One thing that I wished was better was the amenities for the room. There was no hand lotion but this was very minor. We enjoyed our stay.

The hotel wasn’t fancy but my room was clean and nice. The room was decently sized and had a nice shower. I’d stay here again. It’s located close to many sightseeing sites but far from a train station.

Good facility Room is big The price is good

Market conveniently nearby, as is laundromat and bus stops. You can keep costs manageable accordingly.

Great attention from staff, incredible breakfast. I enjoyed the room and the baths.