They rented me a room saying it had a bathtub, it was in the photos and they confirmed it to me over the phone, when I arrived at the hotel they said the room was not available, as I arrived at 9pm I accepted, but this kind of thing is disrespectful
Willie L
Leisure Family
10,0
/10
Reviewed 129 week(s) ago
Expedia Group verified review
Awesome!!!!
Margaret
Business and Leisure
10,0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
Very good
Mayandren
Leisure
10,0
/10
Reviewed 178 week(s) ago
Expedia Group verified review
This is totally me of the best experiences I’ve had in Brazil - and I’ve visited Brazil for over 20 years. And, to my pleasant surprise, I was given a complimentary upgrade to an amazing room. Wow - thank you.
And their breakfast is phenomenal, especially since I really love pamonha (sweet or salty).
Wagner
Leisure Family
2,0
/10
Reviewed 205 week(s) ago
Expedia Group verified review
Terrible facilities, dated and dirty
Nelci
Friends and Family
6,0
/10
Reviewed 208 week(s) ago
Hotels.com verified review
No-show; we couldn’t travel
Juan
Business Family
2,0
/10
Reviewed 262 week(s) ago
Expedia Group verified review
I will not recommend this Hotel..Late valet parking service, very late luggage service
Alessandro
Business
10,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Bom custo benefício
Priscila
Business
6,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
O local fornece um berço portátil, então para quem vai com criança é bom. No entanto, o atendimento do pessoal da recepção deixa bem a desejar, não são simpáticos e parecem que sempre estão fazendo um favor para os clientes. Só o manobrista foi atencioso. Além de que emitiram minha NF errada e simplesmente não respondem mais.
Jorge
6,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel faltando administração
Ingrid
Friends and Family
8,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Já havia me hospedado por várias vezes qd era o Mercure que era excelente , agora mudou a rede e achei que a manutenção do hotel está ficando a desejar , o vaso sanitário estava solto , faltando parafuso , alguns detalhes que pode voltar a ser oq era antes .
Mas de resto não tenho nada a reclamar mto bom
Vitório
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Achei tudo excelente, apenas uma funcionária mal humorada, que sequer respondia a um bom dia, bem diferente dos outros.
Alessandro
Business
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Bom custo benefício
Layanne
8,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Café da manhã excelente!
Quarto e banheiro grandes, chuveiro excelente, porém mobilia precisando de uma reforma, percebe-se desgaste das portas do banheiro, pela provável umidade!
Mas pelo custo benefício , valeu a pena! E voltaria sim!