Overall Ratings & Reviews Tai O Heritage Hotel

Heritage old police station turn in to hotel

A long walking distance from nearby shops and restaurant. The staff did not suggest to us anything to do in the vicinity. One of the coffee cup was missing. In all, the overall stay is OK but not worthing this price level.

Location is so beautiful and the history nice. The food is not really good, eat in town, many nice Chinese restaurant. Airco is centrally managed. cold during day and warm during night. Overall really nice to go there for a night

1. Check in experience was not very good. The staff named Harry was not helpful in providing concierge advice whether we could rent bicycle in Tai O center while a snake shop owner in the centre could provide me advice where to rent immediately. The hotel room rate is same as 5 star hotel and we were disappointed not to receive a 5 star hotel concierge service. 2. A few female restaurant staff were very noisy chatting among themselves while using some close to swearing words on July 24 morning. They might think that I cannot understand Cantonese as most customers there were Westerners. More intense training on staff hospitality is definitely a must. 3. Air con and dehumidifier are extremely noisy. We were attracted to Tai O because of the quietness of the village but did not expect the air con is that noisy. It is time to upgrade the air con to Daikin 4. Very good initiative to be a plastic bottle free, plastic tooth brush free hotel. However, the soap is stilled wrapped by a thin plastic which I believe cannot be recycled iN HK. 5. We did find 1-2 good staff helping us to open the room door on July 23 evening. They were 2 ladies working night shift on July 23.

best part of the stay was it felt like we werent in hong kong. the staff were very prompt when we needed something. they even gave us an extra bed for free which was very much appreciated. food at the glasshouse was rather disappointing. but overall it was a good experience and i will recommend for people who need a getaway from the hustle and bustle of Hong Kong

It was a great getaway from the bustle and bustle of the city. The lookout restaurant was great with views of the sea. The staff are all very friendly. I love the idea of preserving the historical building. However our ground floor room was a bit noisy from the people in the public area outside the room. And we could not open the curtains to maintain our privacy. I guess the upper floor would be better.

My check-in experience was not good and the staff was not polite.

Nice view, great restaurant. We are lucky that can see white dolphin are swimming. A pleasant stay.

Our stay in Tai O Heritage was very welcoming and we enjoyed our stay there. Everything was easy to reach!

Perfect holiday for a staycation! I decided to stay in this hotel yearly! Staff are friendly! Restaurant is wonderful with full window and perfect view! I love this place!

A truly beautiful property. Unfortunately it not well run or well maintained. It feels as though they can't decide whether it's a hotel or a museum - large sections are roped off so that tourists don't go astray, but it makes for a challenging time for guests, who must navigate endless barriers. However the biggest challenge is getting to the hotel: it's a long walk from the Tai O bus terminus (more than half an hour) and there is no practical alternative. The hotel would be well advised to set in place some dependable way to get to it for people with luggage: A dedicated boat, a golf cart, something...

Hotel staff is helpful and friendly and they served us a very nice breakfast. A family friendly hotel which is beautifully located by the water. Highly recommended.

It is really pretty and a relaxing place. The staff are nice and helpful. We stayed in a suite for one night, spacious and comfortable. The restaurant looks really good too.

Hotel is at rural area which gives you peace and calm during your stays :)

Great views. Wonderful historical building. Average food. Some good staff

A relaxing weekend with my family in a historical building. Amazing experience

Our stay in this hotel was great! The beds were very comfortable! However, the ventilation in the room was quite noisy and smelt a little like some kind of spray! Had to turn off the system. Location was perfect, enabling a short walk in the village which is very nice! All in all, I would recommend staying here.

Lovely staycation

Fantastic boutique hotel is a unique location in HK. Tai O has a long and interesting history and is a lovely peaceful part of HK. Tai O Heritage Hotel, situated in the historic Tai O police station is special. The hotel is tastefully finished and furnished and our suite was very comfortable. The restaurant service was friendly and the food tasty and reasonable priced given the location and other options. It is the nicest restaurant in Tai O without being over the top. Great for a couples getaway or weekend retreat. Tai O is special and the Tai O Heritage Hotel is the icing on the cake.

Sally is very helpful and always showing a smiling face whenever we met her. The lady helping us with breakfast is very helpful too.