9,4
Exceptional
From 273 reviews
Cleanliness

9,6

Room Comfort

9,2

Service and Facilites

9,4

Traveler Reviews Stanbrook Abbey

Number of reviews per page
20
40
Top reviews
Julie
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was very comfortable and clean enjoyed our stay for 2 nights, though I thought I had booked breakfast which I had not (22.50 each) walked down to the blue bell inn (2 min across the grass great food would recommend) 15 min drive into the town centre, would recommend.
Robert
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The superior room was not at all like the pictures and instead it was a frankly unpleasant windowless room in the roof of the building. The standard room was nicer and if I had known what the superior room was like I absolutely would not have booked it. The building and grounds and the property are lovely and the restaurant and food was great. The staff in the restaurant seemed disorganised at both dinner and breakfast which was surprising and slightly spoiled the experience - it was difficult for example to get a cup of coffee at breakfast without chasing someone.
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Jennifer
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We could not fault a single thing. Everything about Stanbrook Abbey Hotel is nothing short of excellent
Rebecca
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was lovely. We had a comfortable stay. The only disappointment was that we were told we couldn’t dine in the refectory as it was closed only to later find out another family had dined in there. We could order from the refectory menu in the bar but this was not part of the experience we hoped for and were to be charged the same price. It was just disappointing as it was my partners birthday. Otherwise we loved the hotel
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Roger
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stanbrook Abbey Hotel is amazing in all respects. It’s historical and very attractive set in extensive grounds. The rooms are spacious, well appointed and comfortable. The staff are lovely and very helpful. I only had one meal in the hotel and it was excellent. I have no hesitation in recommending this hotel, it’s great.
Roy
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was very clean and well- appointed. The bath was welcome and the heated towel rail useful. The bed was comfortable.The bar food was very good and the breakfast excellent. I would definitely stay again.
Trevor
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Just a short overnight, room only stay. The hotel has retained the original features of the building and have improved them. The staff were very helpful and friendly both on check in and in the bar later. The room was clean with a comfortable bed and was very quiet. We did not have breakfast so am unable to comment on the food.
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Paul
icon-with Partner
with Partner
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We enjoyed our stay, its an amazing place! The room was well presented, clean and well maintained. Enjoyed climbing the bell tower and taking in the views form the top. Food was good but maybe not great value. The outside areas could do with the glasses etc. clearing a bit more regularly. There was plenty of spare tables and chairs but all dirty. Can't say there was a shortage of bar staff they just weren't very effective. Delivering drinks and then returning to the bar with an empty tray?
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Elaine
icon-with Partner
with Partner
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Reception team seemed really friendly, we wasn’t kept waiting to be booked in and was told if we needed anything just ask, we were handed an information sheet telling us all about the hotel and past history. The room was clean and tidy there was facilities for making tea and coffee, an ironing board and iron. Unfortunately didn’t get much sleep as the bed was very hard. Had a meal in the bar, disappointed on the pizza, very flat and floppy with not much taste, lots of grease left on the plate. Lots of choice on breakfast but found the hot food a bit bland.
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Sarah
icon-with Partner
with Partner
6,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

There is no doubt the grounds and historic parts of the hotel are beautiful but was expecting a higher quality of service and food / drinks . The waiting staff in bar and restaurant whilst lovely and friendly just not experienced or customer focused. .We dined in the restaurant and food was v mediocre . We had ordered a bottle of white wine to have during dinner and it eventually arrived after we had finished dessert despite asking for it . When it did arrive it was warm and no ice bucket again e had to chase and ask for ice twice . Breakfast similar experience junior waiting staff who don't really understand quality service. We had to wait for tea and then just got one cup poured and didn't get any opportunity for more or a pot .Service charge for dinner was added which we thought was cheeky bearing in mind the lack of service. They need a more senior front of house or restaurant manager . The new modern extension on lilac / purple is so outdated and seating not that comfortable. this area could be made much nicer needs a refurb.
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Paul
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Spacious accomodation with history and great feel. During the week you order breakfast from the Kitchen. On busy days (sunday) the breakfast is all laid out for a self help arrangement. Great Basement with games area. Pool, Snooker, Board games. Great area to walk to and enjoy a drink with friends.
ANDY
icon-with Partner
with Partner
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Perfect!
Russell
icon-with Partner
with Partner
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent hotel amazing views up the bell tower and food excellent and staff amazing all round great stay
Jo
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Lovely staff great location would highly recommend a stay.
Damian
icon-with Partner
with Partner
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We are approaching retirement age and have travelled all over the world. We were staying here to attend Cheltenham Races and have to say that this is probably one of the best hotels we have ever stayed at. Everything just first class. We will be back as this place blew us away. Highly, highly recommended.
stephen B
icon-with Partner
with Partner
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Very helpful staff - well kept - very good food in restaurant
ANDY
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Everything.
David
icon-with Partner
with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything about this hotel was excellent.
Elissa
icon-
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Absolutely beautiful, full of character, history, gorgeous decor, friendly knowledgeable and efficient staff and fabulous food. I can't wait to stay again and for longer. So calm and peaceful and the rooms beautifully decorated. The grounds so well planted and maintained too. Loved it all. Thank you
Julie
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff very helpful, clean room & lovely bathroom, very quiet & peaceful, excellent food
Number of reviews per page
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