Overall Ratings & Reviews Hotel Lugano

Hotel Lugano is a decent place to stay. It's located on a big street within walkable distance to the train and bus as well as many stores and restaurants. The elevator is tiny so bringing large suitcases with more than 2 people at a time could be a challenge. Basic necessities such as facial tissue was scarce or a notepad/paper to write on was no where to be found. There were no hooks to hang anything in the bathroom. When asked for a back up roll of toilet paper, the receptionist said they would deliver to the room, which never happened.

Great Hotel! Very nice, clean and great location! Staff was very helpful and the breakfast bar was outstanding!! Highly recommend!

Very easy to get to!

I stayed here last year & loved it so booked again. Great location - just a few minutes from Poble Sec Metro, which is on L3 and goes to Catalunya square, Gracia, Espanya etc Nice breakfast every day, with nice bread, eggs, fresh fruit & even a nice slice of cake! (and loads more) Will be back again next year 😀

I’ve stayed here three times and it’s very nice. Would stay again

Large room, huge double bed, very comfortable.

Clean, friendly and conveniently located a short walk to La Rambla and other important points of interest.

This was my second stay at Hotel Lugano. My first visit was very good, which is why I returned—but sadly, this time the experience left a lot to be desired. I booked the same type of room as before, but as a single occupant I was given a very small single bed, which was uncomfortable and not what I expected. The air conditioning kept switching off and, despite calling room service multiple times, I was repeatedly told to "close the window"—even though the window was already shut. Eventually, maintenance discovered that the seal around the window had come loose, which was triggering the AC to turn off. This should’ve been picked up earlier. On the plus side, the room was clean and when I requested an iron and ironing board, it arrived quickly. However, the ironing board was unusable as it had a large tear in the surface. The biggest issue was breakfast. As a vegetarian, options were extremely limited—mostly just pastries, which made it feel like eating dessert every morning. Even worse, I found ants crawling on the croissants, and my colleague discovered bugs on the cheese and meats. We reported this to reception and were told it would be addressed, but it certainly put us off eating there again. While the hotel’s location is excellent, the overall experience this time around was disappointing. Sadly, I don’t think I’ll be returning.

Great location and awesome staff. Been here few times this year and enjoy coming back

Great lication, excellent breakfast, helpful staff.

Small elevator

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Everything was what i spected. Thank you

English speaking friendly staff. Felt welcomed from the moment I got there. Perfectly located to a lot of sites and amenities. Highly recommend.

Amazing location, metro is at a walking distance and Aerobus drop off is also nearby. Staff was excellent to get me an early check in. There were a couple issues but the staff was prompt to help.

Close to metro. friendly staff. I have stayed here two times because they are nice and the hotel is quiet but it’s close to L3 metro

Good value for the money

From checking in to check out was fabulous!

My niece had consistent spirit attack in the room. There was no kettle to boil water and the hot water from the bar tasted metallic. Front desk staff were not the friendluest. Overall, I'd say avoid this hotel. No value for the money paid.

I love Hotel Lugano and I stay here every time I can when I’m in Barcelona. Clean, quiet. And It’s in a great neighborhood near small cafes and tapas bars. And it’s close to major metro stations making it easy to get to the more touristy parts of the city.