Nice hotel/condo. Convenient location, lots of services and good nearby. Clean rooms and spacious. My only complaint is one of the elevators was out of service which caused major delays getting to and from our room on the 7th floor.

Upon arrival, we were stuck in the parkade for over 10 minutes due to an elevator being down, for which there was no signage to inform us of this closure. We had issues with our key cards not being activated, and the front desk staff was very rude when helping us fix this. The room was clean enough, however the hotel itself was very dirty. Extreme dust, dirty carpets, and dirt staining floorboards. The pool and sauna/steam-room were disgusting. Grime and dirt covering everything. Also, not being supplied shampoo/conditioner/body wash was very annoying. I understand not wanting to use single use products, but a large pump bottle as seen in other hotels would be great. Overall, I will not be staying in this hotel again.

Hotel was great! Nice large rooms!

The only problem was the elevators. Very slow and one was not working. Lots of shopping, restaurants nearby.

Great place to stay. Close to everything

Great location for BC place events.

Clean, great location and friendly staff

Clean and spacious room with a comfy sleeping area and multiple necessities provided. There was a restaurant downstairs attached the the lobby for convenient dining and it was wonderful to be able to walk around down town Vancouver at night.

Great place to stay Slept awesome Food close by for fast food

Room was amazing! Hotel is in such a convenient spot for concerts. Also staff is so accommodating it was raining outside and they lended us umbrellas to use to the concert !! Thank you so much we truly appreciated it! :) 10/10 would recommend staying here. They also allowed me to change the name on the reservation as I lost my credit card and had to switch it to my cousins name. Thank you so much ! Literally cannot thank you all enough. :)

Always have a great experience here.

Comfortable, clean room and excellent location

Spotless room, great staff. Location was perfect for our event. Will stay here again!

Nice rooms great location. Nice staff

Nice room, helpful staff, great location. Only downside is the hot tub. Not hot enpugh and weak jets.

Clean, comfortable, nice view, kind staff. Definitely stay here again.

Staff was great, room was spacious and clean.

Clean room.. great staff.. awesome location!

Gym was literally in a stairwell (never seen that before) rooms were very big and comfortable. Fan in vent system always on pushing slight cold air on you/ didnt like that.

Close to the concert arena.