Overall Ratings & Reviews Karma Royal Haathi Mahal

great stay

Fantastic property and very professional attitude of staff and like to say special thanks of manager Kavita What a wonderful person ! Had great stay We definitely recommend

Staff plus rooms and service Refurbishment working in rooms

Just like you never left and another great holiday

Small but immaculate hotel with prompt service from staff which is difficult to find when in India

the hotel itself is in need of a freshen up 10 years ago this was 4 star Today its more like a 2-3 especially if you come from Europe etc please Indian readers dont take this the wrong way but am based in europe travel frequently to India and base my opinion on what i see the WIFI was also very poor. Cavelossim is a great town the beaches in south goa are amazing having not been ruined by hordes of locals who arrive get drunk and then throw all the rubbish wherever they see fit north goa has been destroyed by that lack of care attitude.

A good hotel close to the beach and other local eateries and cafe bars..

We stayed only for a day and we really enjoyed every bit. The food the hospitality the ambiance etc. A big thank you to the staff of Royal Hatti for returning my wallet which I had left in my room.

Comfortable and spacious room. Good service in a nice setting and excellent breakfast.

Comfortable and convenient - but quite far from the beach.

Having stayed in the Haathi many times it's like going back home. Very friendly and helpful staff

good property with a ton of russians around. the entire area is infested with russians in cavelosim. Its a beautiful location though and one the cleanest goa beaches in south. 5 mins walk to the beach. nice simple food. good clean pools. 3 of them. plus good activities for children. peaceful place.

We have just returned from a four night stay at the Haathi Mahal and absolutely loved it. It is in a really convienient location, five minutes walk from the beach and the facilities, including the English pub, are excellent. Only gave four instead of five stars as rooms are a little tired and double beds not very big. Hotel amenities are amazing and the restauraunt staff lovely, the reception staff could be a little friendlier, but maybe we were spoiled having stayed at the Taj Gateway the week before.

Kettle in room did not work with any wall sockets. Some wall sockets supplied no power Bathroom was dirty and tired. Shower curtain had mould on. Pots and plates would be removed from rooms and left outside the room door for up to three days. Rude staff at reception - The check out time advertised was 5pm, when we arrived this was changed to 10am. The hotel staff would not budge on this despite me showing them the 5pm check out time in writing. Pool opening time was 0800 but quite often was still not open at 0900. Wifi unusable until midnight when traffic had slowed down (maximum amount of devices allowed to be connected is also 2 or 3 per room, including phones). Aircon was inefficient, there was a big fan on the ceiling which made a load of racket when switched on. We were only in our room on the evening and experience 6 short power cuts. The balcony door in our room was secured by one bolt and latch, the type you get on a garden gate. At checkout extra drinks were shown on our bill - however quickly rectified. Jacuzzi is pathetic in terms of power and is cold. We would ring room service and get no answer time after time, tea or coffee would then arrived luke warm 45 minutes later. The tea and coffee costed a different amount every day! Shower pressure was just a trickle and you would have to turn hot water on in advance Much cheaper hotels available in the area, such as Veeniola Holiday Home, which offer the same for 1/13th of the price (minus a pool).

Wonderful hotel - very relaxing and tranquil. A peaceful haven in the heart of busy Cavelossim. Staff also wonderful - so polite and hard working. The hotel customer service manager Jeremy is superb - so good at advising / recommending on things to see, what to be wary of, how to handle situations - we felt safe knowing he was there for us in case of any disasters. The food is delicious and plentiful - there was extensive choice for breakfast which included omelet, porridge and curry! The pool and the surrounding area was perfect. The rooms were well cleaned and maintained. All in all we had a wonderful stay at Haathi Mahal - we want to go back there!

My second stay at Haathi Mahal was not as enjoyable as last year. Although some improve ts have been made (free wifi this time) the general state of the place has gone downhill. My room was very basic and the bathroom in desperate need of updating (and cleaning). Breakfast very average. There's a decent pool, handy convenience shop and nice pub/bar with friendly staff. It's okay, but for a little extra the Holiday Inn Resort is in another class.

Haathi Mahal was a very positive hotel in a nice location, fairly close to the beach.

6-8 Minutes walk in the sun from the Beach, good for December morning, Lots of elderly Russian tourists, Ordinary facilities, Average service - long wait for bell boys, HKP v.v.poor. Food bad and way overpriced in room service - Restaurant too overpriced and ordinary

we booked two rooms overlooking the pool area and confirmed this by phone two days before arrival. We were offered a two bedroomed apartment as they were busy.We eventually had to accept this room but were very angry and disappointed. Quality of food was poor and service was also poor.

Enjoyed our time at the Haathi Mahal. Our room was upgraded at no extra cost. The hotel organised a taxi to pick us up from airport, after we requested it via email. The staff were very welcoming, despite the early hour of our arrival. The facilities were good, and clean. The combination of 'Timeshare' units and the hotel blended well. Plenty of local restaurants nearby, and sea just a short walk away. We would recomend the boat trip along river close to hotel, and out to sea to see the Dolphins. All in all, a pleasant stay. We would recommend the hotel.