I am disappointed, this is my 3rd time to Koh Hai Fantasy Resort. Unfortunately this trip really turn me down. 1st, the food at restaurant was no good, breakfast very limited choice. secondly, there is no shower gel in room. We been asking for shower gel on day 1 after check into room, too bad until we check out the house keeping never give even though we request! 3rd, and not least, the reception lady is not friendly. Upon check in, we request for extra pillows, surprisingly she ask us why? This is really odd!