5,1
Fair
From 1 reviews
Provided by travelers on
Cleanliness

6,0

Room Comfort

4,0

Meal

6,0

Location

4,0

Service and Facilites

4,0

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Traveler Reviews Palms Cove Resort

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Customer reviews
Jona P.
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Family
icon-origin-TRAVELOKA
5,1
/10
Reviewed 377 week(s) ago
Not worth the price! It's far from the beach and though they have a tricycle service, it's only available 10am-8pm so if you will get the morning or night beach walks prepare yourself for more of it. For the same price or even less you can get better rooms at the hotels closer to the beach. The room (villa) was spacious but the kitchenware they provide are old ones, plastic ones. Some part of the ceilings are wrinkled probably due to leaks. There were cockroaches in the toilet and mosquitoes in the room. But the worst part is the day we will check out 10am they turned off the water supply! This happened while my husband and I were taking shower preparing to leave for the airport. My husband had to go out in his towel and check on why we don't have water supply. He was informed that they were doing maintenance works AT THAT HOUR when you can anticipate that guests are preparing for checkout WITHOUT NOTICE! WORST HOTEL SERVICE EVER!
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