Porta di Castro Boutique Hotel & Spa

Explore Porta di Castro Boutique Hotel & Spa
9,2
Exceptional
From 337 reviews
Cleanliness

9,2

Room Comfort

8,6

Location

8,4

Service and Facilites

9,6

Traveler Reviews Porta di Castro Boutique Hotel & Spa

Number of reviews per page
20
40
Top reviews
Deborah
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

What a wonderful hidden gem of a hotel this turned out to be. Staff was wonderful, breakfast was incredible and was close to all that we wanted to see. Would definitely recommend as well as stay here again in the future. OWNER WAS hands on and made our stay so enjoyable.
Maria
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent staff, great location. Friendly and supper efficient.
Kendall
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is tucked away in a local area but just minutes walk from the sites and main streets. The design and decor are charming and unique, but the biggest standout was the service. The staff went out of their way to help us with last minute and changing plans for the 1 night we stayed there. True hospitality!
Kirtida
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is a whimsically decorated place and not your traditional hotel atmosphere but meets all your needs. The hotel staff was very helpful especially Dalila was very friendly and provided excellent guidance.
Elena
icon-Leisure
Leisure
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It a nice boutique hotel, beautifully decorated, very caring staff, nice breakfast, surviving working. Room good size, close to the castle , cathedral and other attractions, lift. The only thing in the evening it is very dark outside and I felt insecure . And another minus- the left luggage kept in the lobby/ nonstick room. I would not like to leave my luggage like this .
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laura
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Highlight of this hotel - the staff they were extraordinarily helpful and friendly. However, the area is disgracefully filthy and run down. The building itself is horribly deteriorated and the pumping air Freshener covers up a clear sewer smell. This smell is evident as you enter the reception area as Well as in our bathroom. The furniture is old and rundown as much as other travelers claim it is “artsy”. Motorcycles and bikes in the room? Please! It was Shocking to see so many stellar reviews! I did not want to stay here and struggled to find another hotel. The photos are Greatly misrepresenting of this hotel - Especially the line of overflowing garbage cans as you walk out the front door!!!
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Carrie
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved the location, the staff and vibe of the hotel. The breakfast was wonderful- quite the spread! There is a pool but it was icy cold and not really usable so I would suggest heating the pool to make it nice for guests to use.
Anthony
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fabulous!
David
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Healthy and good service.
PETER
4,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We were highly disappointed with this hotel. Our room was located in the attic, and unless you’re under 5'4", you’ll constantly be bumping your head due to the sloped ceiling and lack of headroom. The bed and pillows were extremely hard and uncomfortable. I was traveling with my sister, and to our surprise, there was no bathroom door — meaning one of us had to leave the room whenever the other needed to shower or use the toilet. After we complained, they eventually gave us a makeshift wooden divider, but that’s not what was advertised on Hotels.com. The room was poorly maintained: the paint was peeling, an electrical outlet in the hallway was completely open (a serious safety hazard), and the refrigerator didn’t work. Cleanliness was lacking throughout. The “shampoo” came in tiny ketchup-style packets, the towels were rough and old, and there were no towel bars in the bathroom. The window in the room was an 8" porthole (see photo) Breakfast was mediocre at best — stale pastries and little variety. Overall, this property does not match its online description and needs significant improvement in comfort, safety, and maintenance.
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Ragnar
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel with great staff,
Amber
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel is a hidden gem! The breakfast is possibly one of the biggest (with the most variety) we’ve ever experienced. Conveniently located and close to the main attractions and streets! The staff were superb, so attentive.
Paola
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The food and service was excellent. The bathroom shower worked but was in need of repair sink area also in need of repair. Walking distance to many attractions and restaurants
Shawn
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was top notch
Sam
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff was some of the most lovely hotel staff I have ever come across. They made us stay so special. I would come back in a heartbeat.
Pamela
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A very unique property with very helpful staff and a charming vibe. They stored a bag for me while I met friends to sail for 8 days, and it was waiting for me in my room when I returned. Great breakfast. Easy walk to a train station, close to the main tourist area but not in the middle of it. Highly recommended.
Verified traveler
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Truly amazing. Breakfast was incredible. Staff was welcoming and extremely helpful. I’m running out of superlatives…
Violet
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I came with my sister for 4 days , the staff were so kind and absolutely amazing! The breakfast is sooo good they give you plenty of choice. Our room was great and very spacious! Aircon worked like a dream and the location and pool is also great!
rodney
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was excellent. As a group, the nicest staff I have ever experienced. The room was extraordinarily clean. Location was excellent near the cathedral. Lots of motorbikes but with the windows closed not much of an issue. Plus the food in Parma is better than the food where you are including the breakfast at the hotel which was a feast of Sicilian fruits and charcuterie.
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Mario
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent location and very helpfull staff
Number of reviews per page
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