Perren is near the train station, easy walking distance. The staff was exceptional friendly and helpful, not just the receptionists, but the housekeeping, maintenance, dining staff. All were helpful and always had a smile on their face. I had a small single room, but the bed was comfortable, the bathroom big enough for a tub, and I had a nice balcony overlooking the city, unfortunately not on the side where the Matterhorn was. The restaurant attached to the hotel was also exceptional. The quality, presentation, and taste of the food were so good that we went twice in our five night stay. This is Zermatt where there are many, many highly rated restaurants. I strongly recommend the rack of lamb, superb and huge portions.

The hotel has very big rooms and amazing breakfast with a lot of options. However for the expensiveness of the room you would expect at least some toiletries and a mini bar or a water kettle to heat water. Also there should be a bathtub mat for safety.Our safety box never worked, and there was a random plastic box lid lying in the room that in 3 days of stay never was picked up by the cleaning staff.

This was stop three for us and the whole point of our trip, to give the Matterhorn view to my daughter for her birthday and it definitely was THE BEST! Beautiful hotel, beautiful room and fantastic view! Restaurant beautiful, breakfast unbelievable and decor very classy! Bus stop right across the street and at night the babbling stream (with our balcony doors open) was soothing and relaxing! Would definitely stay here again!

Quaint and tidy hotel. Very conveniently located, and staff was very friendly and helpful (dinner reservations and special requests)

Great location and very helpful staff, the stars above the hotel balcony was amazing!

Close to the train station and walkable. Clean room, breakfast included and Matterhorn view

Wonderful staff answered any and all questions. Delicious breakfast served by a dedicated, caring staff. Highly recommended!!

Bello lugar, los empleados amables y sonrientes. La habitación amplia, vistas preciosas, la cama súper cómoda. El desayuno muy completo está incluido. Volvería al mismo lugar sin duda.

Very clean, up-to-date and tastefully decorated hotel. We had a problem with the internet in our original room, so they moved us to a different room where it was fine. The included breakfast was outstanding. All of the front desk staff we dealt with were exceptionally friendly and helpful.

Hospitality was immaculate, location, and room views were magical.

Needs air conditioning

The staff were exceptionally friendly and helpful, and all spoke excellent English. The location is perfect—just a 7-minute walk from the train station and the Sunnegga funicular, with a bus stop for Matterhorn Paradise conveniently located right across the street. Our room was spotless and comfortable, with a lovely balcony to enjoy the views. Breakfast was tasty, and the coffee was excellent. In the evening, the soothing sound of the nearby river added an extra touch of coziness to our stay.

I really loved this hotel. It was trendy, close to the train station, and had a delicious breakfast. The elevator on my side of the hotel was out when I was there, but the porter lugged my bags up for me. The room itself was small but the balcony with Mountain View and bathroom with soaker tub made up for the lack of space. My only wish was a shuttle ride to the train stop. The staff were very nice and welcoming!

This was great choice. the property is centrally located in the village. Great decor and wonder rooms

Very helpful and kind staff, excellent spa area and comfortable rooms!

Staff there wasnt as friendly. Not sure is it because we are asian. Requested for a higher floor for a better view way ahead but was given the lowest level instead. Breakfast food was not bad even though it was mainly the standard breakfast food. Was a 10 mins walk to the main station. If you require a drive from the hotel to train station need to pay for it as well.

Great spot!

What a great stay at the Hotel Perren! Comfortable beds, wonderful staff, and the view....what a great place to stay in Zermatt, we'll be back for sure!

We had a great stay there . We would stay there again

It was great staying here, the staff surprised us with a birthday setup in our breakfast table 😊. Very friendly and welcoming staffs.