Overall Ratings & Reviews Valis Resort

Spacious rooms, AC worked great, comfortable beds. Large elevators

Nice place.

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This review is not about the property. I'm sure it would have been delightful if we were able to go. This review is about Expedia. Sadly our timing was during a natural disaster of severe storm Daniel and the area becoming highly destroyed. I attempted to contact Expedia to discuss the issue for a rebooking somewhere else via something other than their virtual chat, as that was not working. There was no other means of communicating with Expedia that was offered in order to address this issue. It would be my expectation that Expedia would be aware of various natural disasters taking place around the properties they are promoting. Expedia not once reach out to us to let us know that this would have been an issue.

They have a problem with the hot water in the shower. At noon it took a long time to arrive. In the morning the hot water ran out in the shower

Loved the ability to walk out of the hotel and take a swim in the sea. Great facilities, good room and great staff.

We really enjoyed our stay. The employees are really nice, the room are big with beautiful see view. The only thing I would change is the lack of generosity regarding the complimentary shower gel. We received only one sample size bottle a day for 5 people in 2 rooms!

The facilities were lovely. Great pool, pool-side service, spa, gym, beach-front view and chairs. It was quite crowded while we were there, lots of families with children but overall very nice.

The staff. Exceptional!

The staff were absolutely outstanding - so kind and friendly, helpful and engaging. Could not speak highly enough of them all! Looking forward to returning again - but next time for a holiday!

Good hotel spoiled by awful food. Easter Day special lunch (expensive) was very disappointing because much of it was inedible, the highlight should have been the lamb but we couldn't eat any of it because it was so dry and tough. Everywhere else has a spit roast but not this hotel. Previous day's food at their beach restaurant was also dreadful. Breakfast OK but uninspiring. We havew been here before and standards have slipped disasterously. And the room needs a new floor and a new TV !

We received an upgrade to the room - thank you, but the floor where the room is located is under renovation, so it is neither clean nor pleasant The tap water is not potable The shower only has a non-closing bath so each shower floods everything

N/A

Ocean front with good views. Easy walk to many ocean front restaurants. Large room and bath.

Definitely not a 5 stars hotel which needs absolutely a full renovation

Great facility, only the inner pool was not very warm, not well lighted and the change room.. practically did not exist. Just minor details

It was very clean and comfort room.Eating inside the hotel was great!

Great location. Most things were great, but our room was between a bunch of students, and so quite noisy late at night.

Well situated, moderne, cosy, very nice staff. Great bar and lovely music.

This was a beautiful hotel with large comfortable rooms and great amenities. The breakfast was great with a nice selection. We were given an upgrade upon arrival which made it nice traveling with two children. The rooms were very clean and the location was great. This is a great little town with lots of beach front dining and a couple of places to shop. The community is very welcoming to tourists and the food at every restaurant or cafe we tried was great! Would return and recommend.