Overall Ratings & Reviews Ingenia Holidays Taigum

Checked in after hours and check out before opening hours on business. Room was extremely noisey with people in above room, cars coming and going up till midnight. When I first entered the room it had a strong unpleasant cleaning smell which was hard to adjust to. There was no hot water so had a 2 cold showers. Would not recommend this place and differently not more than a 2 star accommodation

I've stayed at this property before and was told the wifi was temporarily down, this time, months later it is still unusable. I don't consider this to be temporary. The property is falsely advertised on hotels.com as having free wifi. Also there were ants crawling on all counter tops and on top of that no hot water so this morning we were faced with either having a cold shower or no shower at all.

Older property but clean and comfortable. We have stayed here a few times. Friendly staff.

Super easy check in, cot provided for a fee, we needed somewhere for a night semi close to the airport, young family so the pool was a must, staff were friendly and amenities were just what we needed.

It was a very nice and relaxing stay

Property clean - quite, staff friendly. I will possibly stay there again as close to Rockpool, Carseldine where my husband is a resident.

Confusing for doordash or uber drivers where duplicate numbers. Appreciated help from friendly and efficient staff to help with the issue

Always stay here when flying overseas, all you need at a great price. Friendly girls at reception.

An ok stay , however as with all accomodation of late it is very overpriced . Clean property but very basic .

Thought it was just going to be small cabin, but an actual 1 seperate bedroom cottage awaited us. Very clean and comfortable. Close to boondall entertainment centre sealed the deal. Small shopping centre near by also convenient. Staff at reception friendly and organised. Nothing to hate about this place.

A good overnight stay

We had such minimal bedding in our room, we were extremely cold. With no staff on site after 4pm it’s difficult to get help with anything. The place was conveniently located close to Brisbane entertainment centre but very noisy in the morning.

Stayed in a Standard Cabin with double bed and 3x bunks. No linen on bunk beds (booked for 2x people but planned on using one bunk). Bunks were filthy - crumbs and hair all around and under mattresses. Dog hair all over bottom mattress cover. Staff made no comment or apology about it when informed and asked to clean it. Bedside tables covered in crumbs and dirt. Mould in bathroom. Room wasnt ready for check-in. Tiny space for walking into bathroom next to bed. Inadequate window coverings and no privacy for double bed area. Bright and sunny at 6am with no way to block out light. Overall very disappointing stay and would not recommend at all.

Rooms are quite dirty. Beds uncomfortable, stain on sheet and other bed sheets had holes. Small bathroom, leaky tap, stained shower floor, minimal ammenities. Tried to check out at 10am, office doesn’t open till 10am on a weekend…

We stayed after a concert at the Brisbane Entertainment Centre. Great location, only a 5 minute drive away. Very comfy beds.

Staff were very helpful and friendly. Very convenient to the Brisbane exhibition centre. The only negative was the bed base wasn’t in good condition as the very comfortable mattress sagged in the middle.

We went up from the GC to go to the Brian Adams concert and this place was great. Nice and close.

Check in was easy. Staff were helpful. The room was clean and spacious with good natural light. The swimming pool was a bonus. Even though I had prepaid my tariff I got a greeting text the evening before my arrival with a link to online registration that said I hadn’t paid anything and would have to pay an even bigger tariff. Apparently this is an automated and standard practice which makes no sense. It worried me all night that I might have been scammed for the prepayment. Not a great way to start my holiday. The mattress my room was very soft and sank down in the centre so I didn’t get a very good sleep. I think it was a foam mattress and probably a bit old. If all the mattresses are like that, they need to be upgraded.

Very easy staff to ask questions about