Overall Ratings & Reviews Best Western Plus Hotel Modena Resort

The hotel is really nice, The breakfast is excellent and the pool is enjoyable. The water temperature is excellent and the steam room was also very nice. Thumbs up. But: the beds are awful. They are so hard and uncomfortable, you can feel the inside of the mattress. Please, buy some toppers!!!

Was a amateur place

Very Good👍

It was all fine until I went to the pool, one of the main reason I choose that hotel so my 4 years old son could swim for 30 minutes in the morning....but they told me the day of the check out it;s not included so they asked me 45 Euro...for an hotel that cost 100 per night....ridiculous. At the end the receptionist was nice and she helped us but remember this if you book it. Overall was ok.

This property is located in a pretty secluded area of Modena which means it is very quiet but also hard to access by public transportation especially on the weekends (be prepared to walk to the bus stop approximately 2 km). The property is very clean and new or newly renovated. The rooms and bathroom are very large and comfy. Also had a access to a large balcony. This facility has access to a nice pool area next door but for a place that does not allow you to bring food to the pool they do not offer anything great to eat. Luckily there is a discount grocery store across the street. I did find that this pool area like a Caribbean resort in a way. Music playing, lots of people, a little bar area. You get told where your allowed to have a free lounger which I did not appreciate at all how I was told where to sit and also it does not go un-noticed that you only give the hotel loungers in the shade which isn't very nice at all. I found that the staff at the hotel were very pleasant and helpful and the staff at the pool to be hit or miss whether they were moody and rude or not. The pool area needs work it looks sloppy and unkept, weeds growing everywhere. Water was murky. No issues with our stay at all. It was nice to get free water and toiletries everyday replenished. The restaurant next door is excellent, I did find it a little pricey but the food was delicious! Overall an excellent place to stay if you do not mind being out of the way a bit or have access to a car.

The pool and bar were very nice. The staff was very polite and professional

A gem! Super friendly staff, clean spacious rooms. The pool is truly Resort like. And the restaurant next-door was amazing.

The hotel was nice but the bed and the pillows are so hard that made it difficult to sleep. All the rest was good… parking is convenient and there are some restaurants …even a McDonald’s across from the hotel.

It was fine - nice helpful girls on reception, comfy bed, nice outdoor space with the room. Pool and gym ok. Used both. My only gripe was I booked the room with kitchen facilities and it was completely bare. You had to pay extra for the contents. What a ridiculous idea….disappointing.

Nice

Am excellent outside pool area called Green Club which reflect exactly the quiet space.

I should have known not to stay at this hotel from the beginning. I asked if they could provide a car service to pick up my kids and me from the train station they said no. Once I got to the train station it took about 3 hours for us to get a taxi to the hotel because we were in the middle of nowhere. Then we finally get to the hotel and the bathroom had huge ants crawling all over the bathroom vanity, sink, walls, toilet and shower. It was disgusting and when brought to the hotel staffs attention they’re solution was to have housekeeping come kill the ants. To me this was very rude and disgusting. They did nothing to try and make me feel better about my stay. I will never stay at this hotel again and do not recommend it to anyone.

Clean and friendly, was find for a short stay !

Lovely short break to see Harry Styles. Hotel pool and restaurant were a lovely surprise and the people on reception were always very helpful and friendly.

Superb stay! Food and pool and staff were terrific!

It was a very comfortable and spacious room, but a bit on the pricey side. We opted for half board, but on entering the restaurant and choosing a meal we were told of the restrictions of half board, which was a bit embarrassing. The food however was very nice. Breakfast also was very good. Our room was not part of the main hotel building, more like a motel room. The restaurant was a walk across from the hotel and room, it was raining the night we were there and our feet got wet in the small puddles accumulating on the floor in both directions.

Bit out of the way but more of a motel feel

Staff were pleasant and helpful. I was able to get into my room early due to the help of the receptionist.

Friendly staff. Good price for hotel with free parking. Room is clean.

We had 3 rooms. 2 rooms excellent. However 1 room, the shower was not draining and the fridge was not working. The lobby staff was helpful in trying to find another fridge from another room, but they were mounted. We were there 2 nights, however maintenance staff still had not fixed it before our second night. So shower was unpleasant as could not shower for more than 30sec before it would about overflow the shallow shower basin. And could not keep drink cold in fridge when outside we had high 30's degrees. The pool area gets very busy with locals who come for the day.