The staff were amazing and helped with everything we needed. We weren't sure which places were best for currency exchange, and they gave us a list. We wanted to make ramen in our room, and they provided bowls and utensils. We asked for coffee recommendations, and they gave us a list of personal favorites. The soundproofing of the rooms is great! The location is really good. You can get food, coffee, and pastries within 5mins in all directions. Very close to metro stations. It's in a quiet area too so you don't have traffic or loud people at night. The best part was definitely the staff and the service the provided. The only downside was that the view from our specific room wasn't good. But it's not like we spent a lot of time in our room.